Americans with Disabilities Act (ADA)

Where can I get general information for travelers with a disability?

Check the Federal Aviation Administration's website. 

Where can a passenger request a wheelchair?

Passengers requiring the use of a wheelchair must contact their airline to accommodate them upon their arrival at the airport.

What is the Broward County Aviation Department TTY number?

The number is 954-364-4043 (TTY). 

What is the Florida TTY/Relay Service phone number?

1-800-955-8770 (V) or 1-800-955-8771 (TTY).

How does the "ADA Parking Access Feature" work?

It is available for persons with upper body mobility limitations. Rather than pulling a ticket, vehicle information is recorded via speaker phone and remote camera. Parking charges are calculated upon exiting the parking lot.

I am a patron with a Disabled Parking decal, am I entitled to "courtesy" parking?

Persons operating vehicles that the following criteria will be provided with courtesy parking subject to Aviation Department verification procedures:

  • Display a Florida Toll Exemption permit or
  • Equipped with specialized equipment for utilization by a person, who has a disability, such as foot or hand controls, lifts or ramps