Leadership Philosophy

Broward County is a diverse organization that is committed to leadership with integrity. As outcome-driven visionaries with a strategic focus, we are dedicated to organizational excellence through:

  • fostering an environment of trust
  • collaborative decision making
  • resilience in the face of challenges, and
  • cultivating staff through teamwork and active mentoring

Operating System Values

  • Customer-Focused
  • Responsive to Community Needs
  • Quality-Focused
  • Fiscally Responsible
  • Proactive

Individual Behavioral Values

Passionate Commitment to Excellence

Taking pride in one’s work and demonstrating professionalism and a strong work ethic dedicated to the delivery of quality public service. We are devoted to doing and being our best, while focusing on continuous improvement.

  • Provide SUNsational Service® to everyone
  • Be positive
  • Engage, participate and be enthusiastic
  • Follow through and be dependable
  • Do the "right" and the ethical thing
  • Exceed expectations; do not accept status quo
  • Speak highly of the organization
  • Lead-regardless of your position
  • Lead by example
  • Accept responsibility for mistakes and make improvements

Openness & Respect

Honest, consistent, clear communication that is broadly disseminated to encouragealternative viewpoints and discussion. We demonstrate our high regard forcommunity and staff by making our processes transparent to all.

  • Be approachable
  • Be truthful
  • Use clear language that is understandable to all
  • Ask for and listen to input
  • Share work-related information and recommendations throughout the organization
  • Explain decisions and actions taken based on input received
  • Never say "It's not my job."
  • Acknowledge voice and electronic messages within one business day
  • Arrive on time
  • Do not interrupt co-workers or customers when they are speaking

Collaboration

Seeking input and participation while building trust and buy-in from stakeholders. Share information and practice open communication

  • Work together to solve problems
  • Actively listen, engage, and contribute
  • Continuously learn
  • Honor team decisions
  • Respond to disagreements in a non-defensive, open manner
  • Give and accept constructive criticism
  • Ask for help

Innovation

Commitment to resourcefulness, creative thinking, and imaginative solutions that resultin quality public service.

  • Think "outside the box" and provide alternative solutions
  • Share credit for successes
  • Actively solicit and share ideas
  • Be willing to adopt new/improved processes
  • Recognize and celebrate co-workers' ideas and successes