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 Fort Lauderdale-Hollywood International
Airport Volunteer Ambassadors are trained in customer service to assist
passengers with many questions they have about the airport facilities
or services. The information they provide includes directions to particular
airlines, gates, restaurants, internet services, rental car services, ground
transportation, hotels and tourist information. They help support Broward
County Aviation Department’s commitment to exceptional customer service.
Volunteer Ambassadors are located in each of the terminals and can be
recognized by their distinguished red jackets. They introduce
visitors to the spirit of the Greater Fort Lauderdale area: friendly,
outgoing, and caring. They are diplomats of goodwill making a positive
impression on the more than 22 million passengers traveling through the
Fort Lauderdale–Hollywood International Airport each year. Anyone
interested in becoming a Volunteer Ambassador can contact our
Volunteer Coordinator (954) 359-2589.
 On Tuesday, November 17, TSA-FLL held
their annual Honorary Awards Ceremony. Recognition was awarded to employees
in areas such as Unsung Hero, Heroism, Leadership, Customer Service, and
Transportation Security Officer of the Year. FLL partners, Lisa
Donovan – Director of Airport Security and Southwest Airlines also were
recognized for their dedication to our security mission.
 Fort Lauderdale-Hollywood International
Airport and the Broward County Aviation Department will host its 21st
Annual Winter Festival of Music
beginning on Monday, November 30 through Friday, December 4.
Approximately, 1,200 children from
various Broward County elementary, middle, and high schools will perform
throughout the airport terminals. Passengers will be entertained through
song and dance. This annual event helps to entertain our passengers during
the busy holiday season. We often see our passengers participating by
singing along and sometimes even dancing.
The Broward County Aviation Department
is dedicated to providing SUNsational Service and meeting the needs of our
passengers. The Winter Festival of Music is just one way to do this.
 Fort Lauderdale-Hollywood International
Airport now has a new restaurant by the name of Pasha’s operating in
Terminal 1, Concourse B. Pasha’s is operated
by our food and beverage concessionaire, CA-One/Allen Food Services.
Pasha’s offers healthy Mediterranean menu items to Airport passengers and
employees. If you are seeking a quiet place to spend your lunch
period, please stop by and try Pasha’s. You will be surprised of the
quality of the food and the ambience.
 The Colombian airline, Aires, launched
its first flight to the United States from Bogota. The daily service will
be operated with NG B737s. Fabio Andrade, the airline’s US General Manager,
is very positive about the market. Visit their website at: http://www.aires.aero/Home/
JETBLUE AIRWAYS
PARTNERS WITH LUFTHANSA
 The flights will be available out of
the New York and Boston airports, and will give JetBlue customers new
access to Europe, Asia, Africa and the Middle East. The flights, which will
be operated via a code share agreement, will give JetBlue customers the
ability to seamlessly transfer between domestic JetBlue flights and
transatlantic schedules operated by Lufthansa. The new worldwide
connections will be available on JetBlue direct from Boston and New York,
and will provide daily flights to popular destinations such as Barcelona, Paris,
Rome, and Dubai. Customers will also be able to travel via connecting
flights from 12 cities that JetBlue currently serves—including Austin, Fort
Lauderdale, New Orleans, and Tampa—and connect to more than 200 Lufthansa
destinations in nearly 80 countries.
SPIRIT STARTS SERVICE
TO ARMENIA, COLOMBIA
 Spirit Airlines is further expanding
its network of ultra low fares throughout the country of Colombia as it
starts non-stop service from Fort Lauderdale to Armenia, located in the
country’s renowned coffee triangle. Spirit is the first airline to
offer international service to and from Armenia and this
new service marks the airline’s fourth destination in Colombia. Spirit is kicking off its new
service to Armenia with $59* introductory fares available at www.spiritair.com.
 Delaware North
Companies Travel Hospitality Services at Ft. Lauderdale-Hollywood
International Airport has partnered with celebrity chef Allen Susser to
develop Chef Allen 2 Go branded menu items for the airport. Susser, best
known as Chef Allen, is a New World Cuisine pioneer and will infuse the
cooking influences of Florida, the Caribbean and Latin America into the
sandwiches, salads, seafood dishes and desserts he creates for travelers at
Ft. Lauderdale airport. Susser will use local, South Florida ingredients,
based on their seasonal availability, to ensure his food is always fresh.
Delaware North Companies Travel Hospitality Services operates all food and
beverage operations in the Ft. Lauderdale-Hollywood International Airport.
 Florida Flu Information Line 1-877-352-3581. The Florida Department
of Health has launched a toll-free number to provide public health
information and updates on H1N1 Swine Flu. The information line is
available from 8:00 a.m. to 8:00 p.m. EDT, seven days a week. Information
is available in English, Spanish, and Creole. For
additional information about the H1N1 Flu please visit the Centers for
Disease Control and Prevention’s website at: http://www.cdc.gov/h1n1flu/
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