​​​Here are some Frequently Asked Questions (FAQs) ab​out MyRide Broward.

What is MyRide Broward? What is Real Time?

MyRide.Broward.org​ is a planning system that lets you know when the next three buses will arrive at your location (your bus stop). Global Positioning Satellite (GPS) technology is used to locate buses to provide estimated times of arrival. This information is available on MyRide.Broward.org and in the MyRide Broward mobile app.

How does MyRide.Broward.org work?

GPS technology is used to locate buses on their routes and updates this information in real time until the bus reaches your stop.

What are the benefits of using MyRide Broward?

Many unexpected problems can delay or interrupt bus service. By using MyRide Broward to know when the next bus is going to arrive, you can minimize time spent waiting for a bus. You will know when to leave home or the office in order to meet the bus. Please plan to be at your bus stop a few minutes early. Scheduled and real times provided by MyRide.Broward.org are estimates.

Where will I be able to download the MyRide Broward app?

On BCT website at MyRide.Broward.org​ and on app stores on your phone or tablet.

If I’m at a bus stop waiting, how will I access MyRide application at bus stop?

• On the MyRide.Broward.org​ website on your device, enter your stop id (number on bus stop sign) to find directions and location in map. For more instructions on how to use, download the user guide or visit the user guide page.
  
• ​In mobile app (available in Google Play​ and Apple App stores​), simply launch the app to display the map and bus routes near you. Select your route to view bus stops and the next three bus arrival times. 

What is the cost of downloading the My Ride app?

The app is free to download and use.

I don’t have a smart phone, how will I access the service?

On your desktop, visit MyRide.Broward.org​ or call customer service at 954.357.8400. If you don’t have access to a computer, visit a Broward County library​