The Open Enrollment period begins on November 1, 2011 at 8 am and closes on November 28, 2011 at 5 pm. The online Open Enrollment system is designed for making Health, Dental and Vision plan option selections and changes to covered dependents for the calendar year 2012. You can also change your current level of coverage for family members by adding or deleting dependents. In addition, within the Open Enrollment system, you can also enroll in the Flexible Spending Accounts (Medical Expense Account and/or Dependent Care Account).
Overview | Allowing Popups | Logging In | Viewing/Updating Your Contact Information
Viewing/Updating Your Benefits Information | Selecting Your Benefits Selections
Selecting Your Flexible Accounts | Selecting Your Dependents
Reviewing/Printing Your Benefit Summary | Resubmitting Your Enrollment | Logging Out
- As part of our Go Green initiative, Confirmation Statements will not be distributed after the Open Enrollment period closes
- When Open Enrollment closes at 5:00 p.m. on Monday, November 28, 2011, the online system will only be available for viewing and printing of your Confirmation Statement until January 31, 2012
- After the Open Enrollment period closes, you will be able to login to the Open Enrollment system to only view and/or print your Confirmation Statement
- Open Enrollment Period - November 1, 2011- November 28, 2011
- Post Open Enrollment Period - November 28, 2011- January 31, 2012. During this timeframe, you can log into the Open Enrollment system to print/review your completed confirmation statement. Also, during this period, if you did not enroll during November 1, 2011- November 28, 2011, you can log into the Open Enrollment system, print a blank confirmation statement, and enroll using the paper form.
Health - Humana
Pharmacy - Catalyst Rx (formerly Walgreens Health Initiatives)
Dental - CompBenefits and The Standard
Vision - CompBenefits
FSA Accounts - FMBC
Please note: Enrollment in the pre-tax plans from year to year is not automatic. You must enroll for 2012 even if you wish to waive coverage.
Waiving Coverage - If you are waiving Health, and/or Dental, and/or Vision coverage, refer to the Selecting Your Benefit Elections section. If you do not want coverage for yourself, then you cannot enroll any dependents for coverage.
Before you log on to enroll, make sure you consider the following:
- Do you want health coverage?
- Review your benefit materials and share them with your family
- Have you added or lost eligible dependents?
- Does your spouse’s employer offer benefits?
- If you did not enroll for Dental or Vision coverage last year, do you want to enroll this year?
- Do you want to enroll in a Flexible Spending Account?
System Timeout
The Open Enrollment system is currently configured to timeout after 15 minutes of inactivity. If a timeout occurs, you will be automatically redirected back to the Welcome Page and you will need to click the “I Acknowledge the Employee Statement” button again and log back in. Also, please note that if a timeout occurs, data may be lost and it may need to be re-entered.
Before you log in to the Open Enrollment system, you will need to "allow" pop-ups in your browser. If you do not "allow" pop-ups, you may see the following message when you attempt to enroll and you will not be able to continue.
Follow the steps below to enable pop-ups in the Internet Explorer browser
- From the Internet Explorer browser, select Tools > Pop-up Blocker > Pop-up Blocker Settings.
- In the Address of website to allow field type https://webapps.broward.org/openenrollment, click Add, and then click Close.
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- From inside the County network:
Open your browser, type BC-Net in the address bar, and then click 2012 Open Enrollment from the Hot Picks section.
- OR -
From outside the County network:
Open your browser, type https://webapps.broward.org/openenrollment in the address bar and then click on the Online Enrollment link.
- Read the information on the screen and then click the I Acknowledge the Employee Statement button.
- Populate the login fields with your login information and employee ID.
Note: Your Active Directory username and password are the same that you use to log in to your computer. For employees who do not currently have a permanent login ID, temporary login IDs were distributed with the 10/20 paychecks. You can find your employee number on your pay voucher.
- Click Log In.
- Proceed to the section entitled, Viewing / Updating Your Address and Contact Information.
Need Help Logging In?
Contact the ETS Service Desk: 954.357.8600, Monday - Friday from 7:30am - 5:30pm if you are having difficulty logging in. After hours, limited support will be available at this phone number.
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| Viewing/Updating Your Address and Contact Information |
After you have logged in, the screen displays 3 sections:
Address/Contact Information, Emergency Contacts, and Life Insurance Beneficiary/Percentage. 
- Updating Your Information
If your address and/or emergency contact needs to be updated, click on the EMPLOYEE ADDRESS/CONTACT CHANGE FORM link, complete the form, print out the form, sign, date and return to the person who processes your payroll. Proceed to Step 2 to update your life insurance beneficiary(ies) or proceed to Step 3 to continue with your enrollment.
- Updating Your Beneficiary(ies)
If your life insurance beneficiary(ies) need to updated, click on the benefits@broward.org link to request a new beneficiary form via email. Include your name and work location in the email message so that the form can be sent to you via interoffice mail. Proceed to Step 3 to continue with your enrollment.
- Click Continue, click Yes or No when asked about the receipt of the 2012 ABCs of County Employment/Your Benefits & You handbook, and then click OK.
- Proceed to the section below, Viewing / Updating Your Benefits Information.
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| Viewing/Updating Your Benefits Information |
This screen displays 3 sections: Employee Information, Benefits Selections, and Flexible Spending Accounts. The Employee Information section displays your personal information on the left pane and displays your current 2011 coverage on the right pane. The Benefits Selections section allows you to select your Health, Dental, and/or Vision elections. The Flexible Spending Accounts section allows you to enter a tax-deferred amount that you can use to pay for your pharmacy, dental, vision, and approved over-the-counter expenses that are not covered by your insurance or any other plan or dependent day care expenses. Covered health expenses can be paid out of your Health Reimbursement Account if enrolled in one of the CDH health plans.
- In the Employee Information section, enter your email address (your Broward County or your personal email address) in the Email field. This email address is used by the system to send you your enrollment confirmation after you have submitted your enrollment. This email address is not saved by the system after you log off.
Note: Contact your Division or Payroll Liaison if you need to change or correct any other information in this section.
- Proceed to the section below, Selecting Your Benefits Selections, for instructions on selecting your Health, Dental and/or Vision coverage.
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| Selecting Your Benefits Selections |
The Benefits Selections section allows you to select your health, dental, and/or vision coverage. This section also allows you to waive any type of coverage or all coverages. Pharmacy coverage is included in the health coverage.
To Waive Coverage for All Elections
- Health Coverage - Click the drop-down list and select DO NOT WANT.
- Dental Coverage - Click the drop-down list and select DO NOT WANT.
- Vision Coverage - Click the drop-down list and select DO NOT WANT.
- Are you covered by other Health Insurance? - Click the drop-down list and select Yes or No.
- Click No Dependents.
- Click Submit Enrollment.
- Proceed to the section entitled, Reviewing/Printing Your Benefit Summary, to review and/or print your enrollment summary.
To Select Health, Dental, and/or Vision Coverage
- Click the Health Coverage drop-down list and select the desired plan or select DO NOT WANT to waive health coverage.
- If you selected DO NOT WANT to waive health coverage, proceed to Step 4 for Dental coverage, otherwise, proceed to Step 3 to continue with your Health coverage selections.
- If you select an option other than DO NOT WANT, the 2012 Tobacco Affidavit window appears. The affidavit asks whether you, or any of your dependents (age 18+) insured under the County health program currently use, or have used, tobacco products within the last one hundred twenty (120) days.
If the answer is Yes, effective with the 1st paycheck on January 12, 2012, a $20 bi-weekly Tobacco Surcharge will apply and will be shown on your pay stub as TOBACCO SURCHG.
If the answer is No, it then becomes the employee’s responsibility to notify the County’s Benefits Office within 31 days if you, or any insured dependents (age 18+), resume and/or begin using tobacco products. As a result, a $20 bi-weekly Tobacco Surcharge will be added to the employee's payroll deductions. This affidavit does not roll over year to year and the employee will be required to submit a new affidavit each year as part of the County’s annual Open Enrollment.
Click the appropriate check box and then click OK.
- Click the Dental Coverage drop-down list and select your desired dental plan or select DO NOT WANT to waive dental coverage.
- If you selected DO NOT WANT to waive dental coverage, proceed to Step 9 to select your Vision coverage, otherwise, proceed to Step 6 to continue with your Dental coverage selection.
- If you selected COMPBEN-DHMO in Step 4 above, the DHMO Facility # field and the DHMO Dentist List link will be enabled.
- Click the DHMO Dentist List link to view the Dental Provider Directory file.
- Each provider has a PCD #. Type the PCD # associated with the dentist in the DHMO Facility # field. To have CompBenefits assign a PCD # for you, enter 000000.
- Click the Vision Coverage drop-down list and select VISION or select DO NOT WANT to waive vision coverage.
- Click the Are you covered by other Health Insurance? drop-down list and select Yes or No.
- Leave the Tobacco Use Surcharge and the ABC Booklet fields as is.
- Proceed to the section entitled, Selecting Your Flexible Spending Accounts, to enter your tax-deferred amount (if you desire).
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| Selecting Your Flexible Accounts |
The Flexible Spending Accounts (Medical Expense Account and Dependent Care Account) section allows you to enter a tax-favored amount that you can use to pay for your pharmacy, dental, vision, and approved over-the-counter expenses (covered health expenses will automatically be paid out of your Health Reimbursement Account if enrolled in one of the CDH health plans) not covered by your insurance or any other plan or dependent day care expenses.
Medical Expense Amount - This is a voluntary pre-tax deduction which allows you to set aside an amount you determine for unreimbursed, dental, vision, pharmacy, and over-the-counter medicines (IRS rules for over-the-counter expenses require a prescription for OTC medicines) for the employee and eligible dependents. Be very conservative with this amount because the Health Reimbursement Account will automatically pay covered health expenses first. If the Health Reimbursement Account is exhausted, the FSA Medical Expense Account will reimburse covered health expenses.
Dependent Care Amount - This is a voluntary pre-tax deduction, which allows you to set aside an amount you determine for children age 13 and under or adult day care expenses.
- Enter an amount (if desired) in the Medical Expense Amount field. The minimum amount is $10.00. The maximum $192.30.
- Enter an amount (if desired) in the Dependent Care Amount field. The minimum amount is $10.00. The maximum $192.30.
You have now completed the benefits coverage selection for yourself. You must now determine if you are going to enroll any dependents.
Proceed to the section entitled, Selecting Your Dependents, either to enroll your dependents or to claim no dependents.
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| Selecting Your Dependents |
The Open Enrollment system allows you to view all the dependents that you enrolled the previous year. If you wish to continue coverage for your current dependents, you must enroll your dependents again this year for each type of coverage.
Coverage availability for dependents is restricted to the employee’s selections. At least one type of coverage is required for dependents to become enrolled in the system.
Note: Federal regulations require that Broward County plans have a dependent’s Social Security number on record. Your dependent will not be covered under the plans unless you provide the plan with his or her Social Security number. If your dependent is not a citizen of the United States or is a newborn, enter 9 zeros (000-00-0000) for the social security number.
Follow the steps below to claim no dependents or to enroll dependents.
To Claim No Dependents
- Click No Dependents.
- Click Submit Enrollment.
- Proceed to the Reviewing/Printing Your Benefit Summary section.
Enrolling Current Dependents
- Click View Dependents. The Dependent Coverage screen appears.
- If you need to enroll a dependent, click the Click Here to Enroll This Dependent link in the row which contains the dependent's information.
The Edit Dependent Information screen appears.
If you need to change any information in the Personal Details section, you must contact Employee Benefits at 954.357.6700 during normal business hours.
- Click the Other Health Coverage drop-down list and select Yes or No
- Populate the following fields in the Enrollment Selections section:
Enroll in Health - Click the drop-down list and select Yes or No.
Enroll in Dental - Only enabled if you have selected Yes for dental coverage for yourself. Click the drop-down list and select Yes or No.
DHMO Facility # - Only enabled if you have selected Yes for dental coverage.
Click the DHMO Dentist List link to view the Dental Provider Directory file. Each provider has a PCD #. Type the PCD # associated with the dentist in the DHMO Facility # field. To have CompBenefits assign a PCD # for you, enter 000000
Enroll in Vision - Click the drop-down list and select Yes or No.
Note: If you have waived any coverage for yourself, the dependent selections will automatically default to "No" and cannot be changed unless you change your elections.
- Click Enroll Dependent. The specified dependent is now enrolled for 2012.
- Repeat Step 2 - 5 to enroll other current dependents. If you need to add new dependents proceed to the section entitled Adding New Dependents below. If you are done enrolling current dependents, click the Next button and proceed to Step 7 below.
- Click Submit Enrollment.
- Proceed to the section entitled Reviewing/Printing Your Benefit Summary.
Adding New Dependents
- Click Add New Dependent. The Add New Dependent screen appears. If you have waived any type of coverage for yourself, the dependent selections for that coverage will automatically default to "No" in the Enrollment Selections section and cannot be changed unless you change your elections.
- Populate the fields in the Personal Details section:
SSN - Type the dependent's social security number. If the dependent does not have a social security number, then type 000000000.
First Name, Middle Initial, and Last Name - Type the dependent's first, middle, and last name.
Gender - Click the drop-down list and select Male or Female.
Relationship - Click the drop-down list and select your relationship with the dependent.
Date of Birth - Type the dependent's date of birth (MM/DD/YYYY).
- Populate the fields in Benefits Details section:
Disabled - Click the drop-down list and select Yes or No.
Child age 26 but less than 30 on 01/01/2012? - Click the drop-down list and select the desired option. If you select Student or Financially Dependent, an Affidavit window will appear. After you have read the affidavit, you will need to click the Acknowledge button.
Other Health Coverage - Click the drop-down list and select Yes or No.
- Populate the fields in Enrollment Selections section:
Enroll in Health - Click the drop-down list and select Yes or No.
Enroll in Dental - Click the drop-down list and select Yes or No.
DHMO Facility # - Only enabled if you have selected Yes for dental coverage. Click the DHMO Dentist List link to view the Dental Provider Directory. Each provider has a PCD #. Type the PCD # of the dentist in the DHMO Facility # field. To have CompBenefits assign a PCD# for you, enter 000000.
Enroll in Vision - Click the drop-down list and select Yes or No.
- Click Submit New Dependent.
- Click Add New Dependent to add additional dependents or click Next if you are finished.
- If you clicked Next in Step 6 above, then click Submit Enrollment.
- Proceed to the section entitled Reviewing/Printing Your Benefit Summary.
Deleting Dependents
- Click View Dependents.
- Click theDelete link in the row which contains the dependent's information and then click OK to confirm deletion.
- Click Next when you are finished.
- Click Submit Enrollment.
- Proceed to the section entitled Reviewing/Printing Your Benefit Summary.
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| Reviewing/Printing Your Benefit Summary |
- If your Confirmation Statement 2012 opens as a PDF file in a separate browser window and you wish to print your Confirmation Statement, click the Print button, and then click OK.
Note: If necessary, you can save your Confirmation Statement as a PDF file.
Close the PDF browser window. If you need to view your Confirmation Statement again, click the Review/Print button.
- If you need to change your enrollment, proceed to the Resubmitting Your Enrollment section below.
- If you are satisfied with your enrollment and you are finished, click Log Out and then close the Open Enrollment window.
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| Resubmitting Your Enrollment |
If you submitted your enrollment and then you decide to change your enrollment, you can do so before the open enrollment deadline November 28, 2011 by 5:00pm.
Important: The Change Enrollment button should not be used unless you need to make changes to your elections. Once you click the Change Enrollment button, you are responsible for any changes you make. If for any reason you exit the system without ever submitting your elections, the next time you log back into the system, a dialog box will appear indicating that you have not enrolled in benefit coverage. It will remind you to click the Submit Enrollment button to complete your enrollment. You may submit as many electronic enrollment submissions as you wish; however, the submission with the most recent date will be the one processed. If you make any changes online, you must go through the complete enrollment process and submit again or else your changes will not be accepted.
- If you are still in the Enrollment Submitted window and wish to make changes, follow the steps below, otherwise, proceed to Step 2.
a. Click the Change Enrollment button.
Note: Please be aware that once you click the Change Enrollment button, you will need to complete the entire enrollment process again and then submit your enrollment.
b. Read the message in the Attention dialog box that appears and then click OK.
c. Click Continue.
d. Read the message in the Message dialog box that appears and then click OK.
e. Make your changes as needed. When you have completed your enrollment, proceed to the section entitled Reviewing/Printing Your Benefit Summary.
- If you submitted your elections and you logged out, and then you wish to make changes and resubmit, follow the steps below.
a. Log back into the Open Enrollment system.
b. Click Continue.
c. Read the message in the Message dialog box that appears and then click OK.
d. Make your changes as needed. When you have completed your enrollment, proceed to the section entitled Reviewing/Printing Your Benefit Summary.
- Click Logout from any screen or from the Enrollment Submitted window, click the Log Out button. You will be redirected to the Open Enrollment Benefit Year 2012 window.
- Close the browser window.
Need Help? Contact the ETS Service Desk: 954.357.8600, Monday - Friday from 7:30am - 5:30pm. After hours, limited support will be available at this phone number.
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