Continuous learning and job skills development are critical elements for career success.  The Learning and Organizational Development Section of the Human Resources Division provides training courses for all Broward County employees.  Available courses for fiscal year 2013 are listed below under the related six core Broward County competencies*:

• Critical Thinking
• Effective Time Management
• Six Thinking Hats: A Collaborative Approach to Problem Solving

• Emotional Intelligence
• Find It, Fix It – Fast!
• Grammar on the Go
• Managing and Resolving Conflict
• Writing with Reader Respect™

• Communication with Difficult Customers
• SUNsational Service®

• Ahead of the Tide: Leading Employees Through Change
• Behind Every Great Leader: Tapping into Your Greatest Asset
• FastForward: Gateway to County Management
• Leading with Influence
• Management Basics: Soft Skills 101
• Positive Start
• The Encouraging Leader
• The Leadership Challenge
• The Manager’s Journey®: Skills for Today’s Leaders
• The Supervisor’s Apprenticeship®: Skills for Rising Leaders
• Toeing the Line: Just-in-Time Training for New Supervisors

• Accountability that Works
• Performance Management: Documenting and Managing the Process

• De-Stressing Yourself at Work
• Effective Documentation: Supporting Performance
• Embracing Change: An Employee’s Guide to Getting There
• Employment Issues:  New Hire
• Management Essentials: Delegating 
• The Recognition Revolution
• The Workplace Coach

To register for courses visit The Learning Center