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Your Benefits & You

   Important Information
Blackout Period Extended to Feb 28th

Effective January 1, 2015, PayFlex Services USA, Inc. replaced WageWorks as the Third Party Administrator (TPA) for administration of all Broward County reimbursement accounts.  Please read the following important information as it relates to your Healthcare funding.
Funding for Health Savings Accounts (HSAs) and for Flexible Spending Accounts (FSAs) have been successfully completed and are available on your HealthHub (PayFlex) Debit Card.  

For Health Reimbursement Accounts (HRAs):
WageWorks cards were deactivated effective December 31, 2014. As advised, a blackout period from January 1st through January 31, 2015 to allow for reconciliation and transfer of account balances to PayFlex as been implemented. Unfortunately, due to the highly technical component of transferring accurate records from the former third party administrator (TPA), WageWorks, to the new TPA, PayFlex, the reconciliation process will take additional time, therefore, the blackout period will need to be extended to February 28, 2015.

To ensure the rollover funding from WageWorks is correctly mapped to the proper accounts, it is extremely important that the data transfers accurately.  Every action to shorten the blackout period is being pursued and the County anticipates the process will be completed within the upcoming month.
What this means: County-funding for 2015 was available on the new HealthHub (PayFlex) card on January 9th (1st pay period in 2015), if verification of Engagement Incentive was received by Employee Benefit Services by December 15, 2014. For verification received after December 15, 2014, funding will be available in the pay cycle following receipt of verification. You are able to use your Payflex Debit Card for qualified healthcare transactions utilizing your 2015 County-funding.  Rollover HRA funding will be available after the blackout period. If you paid any out-of-pocket qualified healthcare expenses, please hold your claims until we notify you that your 2014 account has been transferred to PayFlex and you will be advised where to send your claims.
Full information regarding the new TPA for HRA, HSA and FSA accounts can be found on the Broward County Employee Benefits web site, by email at or by calling Employee Benefits, 954-357-6700.

We appreciate your patience and understanding as we go through this transition from WageWorks to HealthHub (PayFlex) and will notify you promptly when the rollover funds are available.

If you have any questions or want additional information, please contact Employee Benefit Services at or at 954-357-6700.

On-site Vitality Checks:

Available at all February Healthy heart Fairs.

Off-site Vitality Checks: 

 Concentra Medical Clinic Logo

 Concentra Medical Clinic
Concentra - Walk-in Voucher

 Walgreens Healthcare Clinic Logo

Walgreens Healthcare Clinic
Walgreens Healthcare Clinic - Walk-in Voucher

 Primary Care Physician Graphic

Your Primary Care Physician
Physician - Vitality Check Form

 2015 Engagement Incentive

Don't forget to submit your 2015 Engagement Incentive Affidavit at any time in 2015. Funding will available after receipt of the affidavit for a qualifying wellbeing service.
More information can be found in the 2015 Engagement Incentive Affidavit


Current Event Schedules
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Humana On-Site Reps
8:30AM - 5:00PM

Cindy Cruz, 954-357-7191

Cindy Cruz

Marc Dormeus, 954-357-7192

Marc Dormeus


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