Skip navigation links
Skip navigation links
Learning and Organizational Development Training
Analytical/Strategic Planning Courses
Communication Courses
Customer Focus Courses
Leadership Courses
Results Focus Courses
Workforce Development Courses
Section I - Employee Agreement
Section II - Eligibility and Documentation Requirements
Section III - Pre-Tax Health, Dental, Vision and FSA Plans
Section IV - After-Tax Supplemental Plans
Section V - Well-Being Programs
Section VI - Deferred Compensation and Retirement Plans
Section VII- Notices
Learning and Organizational Development Training
Learning and Organizational Development Training Catalog header

Continuous learning and job skills development are critical elements for career success. The Learning and Organizational Development Section of the Human Resources Division provides training courses for all Broward County employees. Available courses for fiscal year 2014 are listed below under the related six core Broward County competencies.*

Analytical/Strategic Planning Courses:

  • Critical Thinking Fundamentals
  • Effective Time Management
  • Reliable Decision Making
  • Six Thinking Hats: A Collaborative Approach to Problem Solving

Communication Courses:

  • Conflict: Part of Everyday Life
  • Difficult Conversations
  • Emotional Intelligence
  • Find It, Fix It – Fast!
  • Grammar on the Go
  • Increasing Your Positive Visibility
  • Listening Skills: Listening With Your Eyes and Ears
  • Resolving Conflict
  • Writing with Reader Respect™

Customer Focus Courses:

  • Communication with Difficult Customers
  • SUNsational Service®

Leadership Courses:

  • Ahead of the Tide: Leading Employees Through Change
  • Behind Every Great Leader: Tapping into Your Greatest Asset
  • FastForward: Gateway to County Management – NEW 2014
  • Leading with Influence
  • Positive Start Flex
  • The Encouraging Leader
  • The Leadership Challenge
  • The Manager’s Journey®: Skills for Today’s Leaders
  • The Supervisor’s Apprenticeship®: Skills for Rising Leaders
  • Toeing the Line: Just-in-Time Training for New Supervisors
  • Working in Teams

Results Focus Courses:

  • Accountability that Works
  • Inspiring Performance
  • Performance Management – Documenting and Managing the Process

Workforce Development Courses:

  • Building Resilience in Times of Change
  • Coaching for WIN-WIN Relationships
  • De-Stressing Yourself at Work
  • Developing Individual and Group Effectiveness
  • Effective Documentation for Managing Performance
  • Embracing Change: An Employee’s Guide to Getting There
  • Employment Issues: New Hire
  • Managing Change
  • Management Essentials: Delegating
  • Six Principles of Successful Self-Management
  • Teambuilding: Bridging Communication
  • The Many Sides of Motivation
  • The Recognition Revolution
  • The Workplace Coach

*Full course descriptions located on the following pages.

Register for courses visit The Learning Center


Switch to Full Site   | Terms of use
Official Mobile Website of Broward County, Florida
The version of this site is best viewed on a mobile device.