Frequently Asked Questions
General Information

The Broward Career Site looks different – what happened?

On January 5, 2015, Broward County launched a new online recruitment system, powered by NeoGov, a leading public sector vendor in applicant tracking. The new system provides job seekers convenient features such as the ability to attach documents, online scheduling of qualifying tests (if applicable), the ability to reset your own password, and the ability to check the status of your application.


How do I apply for job openings with the County?

  • Visit the Job Opportunities Page at www.broward.org/careers
  • Click on the 'Online Registration' to create your user account. Remember to keep a record of your user name and password for future reference. You will use this information to check on your application status and to apply for other positions. Complete a new online application, and retake any required tests. Your previous profile, applications and test scores will not carry over to the new system
  • After you create your "master profile" on NeoGov for your employment application, you have the flexibility to edit and/or add information for each application that you submit. The master profile, which you only need to create once, makes it easy to apply for multiple positions with Broward County without having to re-enter your core resume data.
  • Answer supplemental questions associated with the vacancy posted.

I already have a profile, user name and password in the old system, will it transfer over?

The new system stores and accesses data differently. After midnight on January 4, 2015, you will need to create a new account and password to be considered for a position.


Why do I need to set up a master profile account to apply for a job?

Having a master profile account allows you to submit an employment application (using your profile information) and track its status.


Can more than one person use the login?

No. Your login is assigned to one person and should not be shared.


Can I fax or mail a paper application and/or resume to apply for a position?

No. Applicants must apply using the online recruitment system.


What happened to Hot Jobs, General Recruitment, and Notify Only Options?

  • If you applied for an open position in Hot Jobs prior to January 5, 2015, your profile/resume will be evaluated in the old system. However, in order to apply and be considered for positions after January 5, 2015, you will need to create a new profile in the new system.
  • Previous requests to be notified and/or interest cards submitted in the old system will not be recognized in the new system (the information will not migrate over to the new system).
  • Once you create a profile in the new system, you can submit new interest cards for job classifications you are interested in but which are not currently posted. When the position becomes available you will receive an e-mail notification to log on and apply if you are still interested in doing so.


There used to be a special tab for “Additional Careers" - where are those vacancies posted now?

All vacant positions are now posted on the Job Opportunities page.


I’m already a County employee - do I need to go through this system to apply for a new position?

Yes. If you are applying for any open position (including, but not limited to those posted as “internal promotion only”), you must create an account and submit the application.


Computer/Internet Access and Use

What browsers are supported in the new system?

Microsoft Internet Explorer 11, Microsoft Edge 20 and higher, Google Chrome 47 and higher.​


What if I do not have access to a computer with internet service?

The Broward County Public Library (and its branches) provides computer access free of charge with a library card. Other public libraries may also provide free computer access. In addition, the Human Resources Division at 115 S. Andrews Avenue, Room 509 has a computer available for public use.


Must I have an e-mail address to apply for a County position?

Yes. You must have an e-mail address to apply for a County position. The County will correspond with candidates via e-mail.

If you do not have an e-mail address, you can sign up for a free e-mail account with a number of vendors such as Hotmail, Yahoo! Mail, and Gmail. You will need to check the website of the vendor you are interested in and must agree to the terms as set by the vendor of your choice.

NOTE: You cannot share email addresses with anyone. Each individual applicant must have a unique user ID, password, and email address.


Application Materials and Attachments

Can I review the status of my application?

Yes. To review your application status, log onto your account using your user name and password through the County's online recruitment system.


How will I be notified of my application status?

You can log-on to your account and click on application status.


How long is my master profile active?

Your master profile will not expire and you may use it to apply for multiple positions.


Do I have to fill out an application for every position?

Yes, but the online recruitment system allows you to utilize your saved master profile application information as the basis for each posting of interest.


What information will I be asked to provide?

As with any employment application, you will be asked to provide work-related personal information such as your name, contact information, educational qualifications, employment history, and qualifications as they pertain to the position for which you are applying. To expedite this process, you should have this information readily available when you log in to complete your application. Note that an e-mail address will be required, as the County corresponds with candidates via e-mail.


Can I change or add information to my employment application after it has been submitted?

Changes cannot be made after an employment application has been submitted for a particular posting.


Other Information

If I qualify for a job title in one agency, am I automatically qualified for the same job title in another agency?

  • No. Job titles cover a broad range of positions, the same job title could require different skills experience or qualifications depending on the office, agency, department or division in which the position is located.
  • A new application has to be completed and submitted for each posting.


What benefits are available for Broward County employees?

Broward County offers a competitive and generous benefits package which includes a significant subsidy to cover a comprehensive health plan. Benefits also include $25,000 of free life insurance, Florida Retirement System benefits, participation in a deferred compensation plan and many other benefits to meet your needs. Upon employment, most full-time benefit eligible employees accrue up to 10 days of paid vacation a year, up to 11 paid holidays and eight hours of paid sick leave per month. For more information, please visit www.broward.org/Benefits.


Does the County offer internship opportunities?

Yes.  The County offers both temporary unpaid and paid internships to students who are currently enrolled in an accredited four year college or university.  You must demonstrate student status for the duration of either appointment.

The County’s unpaid internships are formally known as “Volunteer Internships” and are part of our Volunteer Internship Program (VIP).  The VIP is an excellent way for students to gain practical work experience of professional relevance.  VIP participants also have the potential to earn academic credit based on the school’s internship requirements.  For additional information or questions regarding VIP, please view our VIP page at http://www.broward.org/Careers/Pages/VIP.aspx or contact our Human Resources Division, Staffing Services at VIP@broward.org or 954-357-6020.   Please note that VIP participants are not eligible for County benefits.

The County’s paid internships are referred to as “Intern” positions and will require major course work in a related field.  The salary amount is listed within the job posting.  We have both part-time and full-time paid internship opportunities available. For additional information or questions regarding a paid internship, please contact the phone number provided within the job description. 

Available opportunities are listed at:  Broward.org/Careers​.


What kinds of careers are available within Broward County?

Broward County employs over 5,500 people in a variety of careers in approximately sixty (60) divisions such as Aviation, Community Services, Finance and Administrative Services, Human Services, Environmental Protection and Growth Management, Public Works, Information Technology, Parks & Recreation, Libraries and many more. The County offers career opportunities in almost every field of interest.


How can I determine if my degree is from an accredited college or university as required in the job description?

Degrees from a college or university must be earned from an institution accredited by an organization recognized by the Council of Higher Education (CHEA) or by the United States Department of Education (USDE.) Visit www.chea.org to determine if your educational institution is accredited.


Why should I create an account?

  • You are not required to register to browse through job opportunities; however a user profile is necessary to apply for any County position.
  • As a registered user you will have access to your personal home page from any computer with internet access, discover the latest job opportunities, track the progress of positions you have applied for, check the status of your applications, and view or edit your master profile (contact information, work history, skills, education etc.).


Is there a deadline to submit my application?

Closing dates are indicated in the job announcements. Your application must be received by 5:00 p.m. on the closing date to be considered. 


Do I have to be a U.S. citizen or a resident of Broward County to be considered for a position with the County?

You do not have to be a U.S. citizen or resident of Broward County, but you must be legally eligible to work in the United States.


How can I be considered to receive Veterans’ Preference?

Veterans’ Preference will be granted to eligible veterans, spouses of veterans and other veterans’ preference eligible persons in accordance with Florida law, Chapter 295, Florida Statutes (F.S.) and Rule Chapter 55A-7, Florida Administrative Code (F.A.C.). To be considered for Veterans’ Preference points, you are required to submit a copy of your DD214 (member copy #4), or an equivalent document which serves as a certificate of release or discharge, and/or other supporting documentation as required by Rule Chapter 55A-7, F.A.C. depending upon the category under which preference is being claimed. Documentation shall include a Veterans’ Preference Certification Form, FDVA form VP-1. (NOTE: Documents submitted under the old system, HR Recruiter, will not carry over. As of January 4, 2015, you must submit required documents under the new Online Recruitment System (ORS) to be considered for veterans’ preference points). Please access the Veterans’ Preference Documentation Requirements for additional information on eligibility requirements, document requirements, and the complaint process. Documentation must be received PRIOR TO THE ANNOUNCEMENT CLOSING DATE. Submit the Veteran’s Preference Certification Form along with your supporting documentation to: staffing@broward.org OR fax to 954-357-5782. If you are applying to a position that has been posted as "Open Continuous Until Sufficient Applications Have Been Received", please SUBMIT YOUR DOCUMENTATION IMMEDIATELY since the posting could close on any given date at 5:00pm EST.

PLEASE DO NOT ATTACH VETERANS’ PREFERENCE DOCUMENTS TO YOUR APPLICATION.


What if I need special accommodation during the recruitment process?

We support the hiring of the disabled, therefore, if you require assistance due to a disability, please contact the Division of Human Resources in advance at 954-357-6445 to make an accommodation request. The Division of Human Resources also maintains a telephone device for the hearing impaired at 954-357-5790.


What kind of exam(s) will I be taking?

Depending on the job classification, the examination process may consist of one or any combination of the following: written exam, performance exam, and/or other job-related examinations. When you apply, you will be informed about the required exam(s) and the examination deadlines.


Where do I take the exam(s)?

Exams are conducted in Broward County, Florida at the Broward County Test Center located at Broward County Governmental Center, Fifth Floor, Room 509, 115 S. Andrews Ave, Fort Lauderdale, FL 33301. The Test Center is open Monday through Friday from 9AM to 5PM, excluding holidays. A photo identification is required. You'll have the opportunity to schedule your exam online.

Note: For your benefit, the Test Center provides a distraction free environment; therefore, the following restrictions apply: no food or drinks are allowed, phones and beepers must be turned off, and no companions (children or adults) are allowed to wait in the test center premises or adjacent hallways.


How can I prepare for a written exam?

All Broward County employment exams are job-related; therefore any study materials related to the duties and skills indicated on the job announcement and/or job specification would be appropriate for review.


How am I notified of a selection interview?

Candidates considered among the most qualified will be contacted either by e-mail or phone call to schedule an interview.


How can I update my contact information
(e-mail address, postal address or phone number?)

For your convenience, you may "Log-In" to access your profile which allows you to update your personal information.


What happens after I am offered a position?

The selected candidate must present the appropriate documentation establishing identity and employment eligibility, such as a driver’s license and social security card. Employment is subject to the candidate successfully undergoing a background verification and pre-employment medical examination, which includes a drug screening test.


Who can I contact if I'm having technical difficulties and I need assistance
(such as attaching documents to my application, etc.)?

For any technical difficulties or assistance with attaching documents to your application, contact NeoGov at 1-855-524-5627;  11AM to 8PM.