Skip navigation links
GoSOLAR
Business
Green Government
Green Learning
Municipalities
Residents
Skip navigation links
How to Apply
Terms and Conditions
Recycling Appliances
FAQs
Contact Us
Energy Sense Home
FAQs

General Questions
Appliance and Purchasing Questions
Appliance Recycling/Disposal Questions
Application Form Questions


General Questions

  1. What is the purpose of the Broward County Energy Sense Appliance Rebate program?
    A: The purpose of the program is to reduce the overall energy consumption of Broward County. The program aims to help families and small businesses make the transition to more efficient appliances, stimulate the economy, and save program participants money on their appliance purchases and on their future energy bills.
  2. When does the 2012 Broward County Energy Sense Appliance Rebate Program for businesses start and end?
    A: The program will remain open until March 16, 2012 or when all funds are exhausted, whichever comes first. All application packet materials must be post marked by 
    March 16, 2012.
  3. Who is eligible?
    A: To qualify for a rebate the applicant must be a small to medium sized business physically located within Broward County as defined by power usage of less than 500 KWD. Only one rebate per business is allowed. Purchase of an eligible ENERGY STAR appliance must replace an existing appliance of the same type. The applicant must recycle/dispose of the old appliance according to federal/state/ local laws and regulations. The old appliance must not be resold or put back into service. Please see Program Terms and Conditions for additional eligibility requirements and rebate program restrictions.
  4. How do I know if I am considered a small to medium sized business?
    A: Check your business’ Florida Power and Light utility bill. The bill will provide a business rate code classification. Qualifying codes include: GS-1, GST-1, GSD-1, GSDT-1
  5. What does KWD stand for and mean?
    A: KWD is Kilowatts Demand. It reflects how much electricity is used at any given moment. A demand-measuring meter constantly tracks and records the highest 30 minute average level of kilowatt demand (KWD) each monthly billing period. For more information, please visit 
    FPL Bill Rate Analysis.  
  6. How long before I receive my rebate check?
    A: Please allow 8-12 weeks after March 16, 2012 for delivery of your rebate check. If the applicant needs to provide additional information, rebate checks will be mailed within six to eight weeks after program compliance. 
  7. I bought an energy efficient appliance last year. Will the appliance rebates be available retroactively?
    A: The Energy Sense appliance rebate program will apply to appliances purchased and installed on or after December 17, 2011.
  8. Can businesses in Miami-Dade County or Palm-Beach County apply for a Broward County appliance rebate?
    A: No, the Broward County Energy Appliance Rebate program is available only to Broward County businesses. If you have a business in Miami-Dade County, please visit http://green.miamidade.gov. If you have a business in Palm Beach County please contact 561-355-2754 to find out if the County has a rebate program.
  9. What will happen when funds run out? Will you keep a waiting list?
    A: When funds are reserved, Broward County will accept waiting list applications. 
    Note: Waiting list participants are not guaranteed a rebate and will only receive a rebate if funds become available from unclaimed rebates. 
  10. What appliances are eligible for a rebate?
    A:  Eligible appliances include new ENERGY STAR residential refrigerators and clothes washers. To see a list of qualifying appliances go to www.energystar.gov  and under products choose the business and government tab.
  11. Is there a phone number I can call if I have any questions?
    A:  Yes, the phone number is 954-357-8659. A rebate specialist will be available to answer questions from 8:30 a.m. to 4:30 p.m., Monday through Friday.
  12. Can I receive a rebate for more than one appliance?
    A: No, only one rebate will be provided per business.
  13. What do I do with my old appliance?
    A: This program is an appliance replacement program, thus participants must replace their existing appliances with a new ENERGY STAR qualified model from the same appliance category (e.g., dispose of a refrigerator by replacing it with a new ENERGY STAR qualified refrigerator). You must replace your old appliance by either recycling it or providing it to a disposal facility. The old appliance cannot be re-sold, donated, moved to another business or otherwise remain in use.
  14. If I received a business rebate during the 2011 Appliance Rebate Program, can I qualify for a rebate in the 2012 Appliance Rebate program?
    A: Rebates are limited to one appliance per rebate 
  15. How does the business receive the appliance rebate? Does it come directly to the business or through an appliance retailer?
    A: Broward County will mail a rebate check to the business at the mailing address provided on the application form to approved rebate applicants. 

Top of Page

Appliance and Purchasing Questions

  1. How do I know if a product is ENERGY STAR qualified?
    A: ENERGY STAR qualified appliances are on the Energy Star list at www.ENERGYSTAR.gov. Please note that there may be products that meet the current energy factor that are not ENERGY STAR qualified due to warranty or other performance issues; these products are not on the ENERGY STAR qualified list. If you are unsure, ask a sales associate for help with identifying appliances that are ENERGY STAR qualified.
  2. Where can I buy ENERGY STAR eligible appliances?
    A:  Businesses can purchase appliances from a retailer, through a distributor or a manufacturer. Online purchases do qualify
  3. Are online purchases allowed?
    A: No.
  4. Can I purchase the appliance in another County?
    A: Yes.
  5. What is a small and compact refrigerator?
    A: Any refrigerator, refrigerator-freezer or freezer with total volume less than 7.75 cubic feet and 36 inches less in height is considered compact and is not eligible for a rebate. 
     
  6. Are clothes dryers eligible for a rebate?
    A: There is not an ENERGY STAR label for clothes dryers becuase most dryers use similar amounts of energy. Therefore, clothes dryers are ineligible.


Top of Page

Appliance Recycling/Disposal Questions

  1. Do I have to recycle my old appliance in order to get a rebate?
    A: Yes, because the rebate program is directed towards replacement items, existing appliances will need to be recycled or disposed of according to federal, state and local laws and regulations.
  2. Why should I recycle my old appliance?
    A: Recycling helps keep scrap metal out of landfills and avoids contaminating the County’s natural resources. Older electric products are much less efficient than today’s ENERGY STAR qualified models. Continuing to operate inefficient products costs you money and generates excessive greenhouse gas emissions.  While recycling is not required as the disposal method, businesses are encouraged to recycle their old appliance.
  3. How do I recycle/dispose of my old appliance?
    A: If you purchase a new appliance from a retailer and they install it at your business, you can inquire if they will haul-away your old appliance and handle the recycling for you.  We suggest that you contact your retailer prior to appliance purchase to confirm their recycling policy. We suggest that you contact your retailer prior to appliance purchase.

Application Form Questions

  1. Is a pre-registration required to get a rebate? 
    A: No, rebates will be provided on a first-come, first-served to businesses that submit a completed application packet.
  2. How do I know if I have money reserved for the business?
    A: You will be able to check your rebate application status online by clicking here. It may take up to two weeks to conduct a preliminary review of your application. Once your application is reviewed, you will receive rebate notification by email or mail.
  3. How do I find my appliance's serial number?
    A: The official model number and serial number are generally both found on a common "nameplate" affixed to the unit. For assistance in locating these nameplates, please contact the appliance manufacturer directly.
  4. What supporting documentation is required as part of the application packet?
    A: Along with a completed rebate application (which will include appliance serial number and signed acknowledgement), you must include:
    • An Original Receipt that includes: date of purchase, appliance make and model number, payment verification, amount paid for appliance; date of purchase; and retailer name where purchase was made. Photocopies will not be accepted.
    • A photocopy of most recent Florida Power & Light utility bill showing name, address and business' rate code classification.
    • A photocopy of Florida Power & Light Business Energy Evaluation completed after
    August 1, 2011.
  5. What is a Florida Power & Light Business Energy Evaluation?
    A: The Florida Power & Light Business Energy Evaluation creates a cost-effective plan that is specific to your business needs. It provides energy-saving recommendations that are specific to your business. It also provides your business with where your dollars go and ways to reduce your energy bill.
  6. How do I get a Florida Power & Light Business Evaluation?
    A:  A Florida Power & Light offers two types of surveys.  The On-site Business Energy Evaluation (OBEE) can be scheduled with a FPL representative by calling 1-877-748-4233. The OBEE is geared towards the small business and can also be completed online.
  7. Does the same person/businesses name need to be listed on all the forms?
    A: Yes. This is very important: rebates go to businesses that fulfill all program requirements. The forms submitted must show that the same person/business completed all steps and met all requirements. Materials submitted where the applicant name does not match, even in the case of an employee’s name being present, will not be able to be processed.
  8. How do I check my application status?
    A: You can check the status of your rebate application with your last name and zip code of your application at www.Broward.org/GoGreen and click rebate programs. You can also check your application status by calling 954-357-8659.. Please note that rebate applications can take between 8-12 weeks to process after program closing. You can also e-mail Energy Sense at EnergySense@broward.org.
  9. I received a letter or e-mail stating that there was an issue with my application. What do I do next?
    A: The notification should provide you with information about what additional information needs to be provided to the County. You will need to submit this information by the provided deadline to be considered for a rebate. You can also refer to Incomplete Submission Information for additional information.

Top of Page