NATURE OF WORK
This is skilled technical work in the configuration, installation, and maintenance of new and existing telephone and radio communications systems.
Work involves installing, maintaining, troubleshooting and repairing telephone and radio systems and related equipment. Work includes performing additions, moves, and changes on trunked simulcast and conventional radio systems, digital key telephone systems, PBX telephone systems, voice mail systems, automated attendants, public address systems and paging systems. Employees exercise independent judgement in determining systems and job requirements regarding the various technical phases of repair, installation, modification, maintenance and troubleshooting. Instructions are received in the form of work orders and assignments are rotated on a monthly basis. Work is performed under the general direction of a technical superior who reviews work through reports and observation of work results.
Installs radio and telephone communications systems; identifies user requirements, prepares equipment and service orders, arranges for modifications to facilities, schedules work of outside vendors, programs the system, prepares documentation and tests the system.
Performs additions, moves, and changes to radio communications systems, digital key telephone systems, PBX systems, voice mail, automated attendants, public address systems and paging systems; obtains proper equipment for installation, makes cable and wire connections, instructs users in the use of new equipment and features, and prepares documentation.
Performs systems administration activities on radio trunking terminals and voice mail systems which includes preparing utilization reports, changing operating parameters and optimizing the data storage capacity.
Installs, adjusts and programs subscriber units; analyzes, repairs and reprograms failed subscriber units; performs system preventative maintenance checks and adjustments.
Monitors operation of the network through daily analysis of diagnostics, alarms and statistical reports.
Performs related work as required.
KNOWLEDGE, ABILITIES AND SKILLS
Knowledge of the principles and theories of industrial electronics as applied to electronic and digital telephone and radio systems.
Knowledge of the standard tools, materials, methods and practices of the electronic trades and of radio and telephone systems.
Knowledge of the occupational hazards and safety of the industrial electronic trades.
Ability to repair, test, maintain, troubleshoot and install, radio and telephone system components.
Ability to perform additions, moves and changes of radio and telephone systems.
Ability to interpret and work from technical diagrams, schematics, and blueprints.
Ability to perform heavy manual lifting work.
Ability to communicate effectively both orally and in writing.
Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Ethics and Conflict of Interest policies.
Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials, and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability or political affiliation.
Skill in the use and operation of tools and equipment used in testing of specialized instrumentation and test devices including basic computer systems and applications.
REQUIRED EXPERIENCE AND TRAINING
Graduation from high school supplemented by technical training in communications theory and practice and communications technology; two (2) years experience in the installation of low level electrical systems, including six (6) months experience in the installation and maintenance of radio and telephone systems; or any equivalent combination of relevant training and experience.
NECESSARY SPECIAL REQUIREMENTS
Possession of a General Class Federal Communications Commission (FCC) Radiotelephone Operator's license as required by assignment.
Possession of a valid Florida Driver's License at time of appointment.
Bargaining Unit: Blue Collar
FLSA Status: Non-exempt
Code of Ethics
Work Locations: Safety and Emergency services
Class Spec. Estab./Revised: E9/95 R12/99