Class Code:PA036

AIRPORT OPERATIONS AGENT, SENIOR

General Description

The purpose of this class within the organization is to oversee and coordinate resources and implement work procedures to ensure a safe, efficient and secure environment for passengers, airport personnel, vehicles, equipment and the movement of aircraft within established airport policies and procedures.

This class works under general supervision, independently developing work methods and sequences.

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Ensures that inspections and monitoring of airport areas for housekeeping, aesthetics, safety, security, and federal compliance are carried out and appropriate actions are taken.

Enforces security regulations on and around the airport; responding to alarms, investigating suspicious activity, and patrol of perimeter fence lines; coordinates initial response to airport emergencies and interacts with command level; responds to other emergencies such as aircraft alerts, fuel spills, and terminal evacuations.

Performs inspections/audits of security measure; challenges the security measures to ensure effectiveness; assesses vulnerabilities of existing security measures and writes formal reports on improvements; performs queries on a variety of security issues; provides formal reports representing these queries.

Creates airport specific safety plans and airport emergency preparedness manuals to prepare staff for airport emergency and safety regulations compliance.

Maintains working knowledge of and compliance with Federal Security Directives governing required and acceptable identification and employment eligibility documents with the purpose of issuing Fort Lauderdale/Hollywood International Airport (FLL) media.

Inspects and evaluates intricate international legal documents (U.S. and other national passports, visas, I-551 stamps, I-94 cards, U.S. Permanent Residency Cards, drivers licenses, etc.) in terms of accuracy, validity, and U.S. employment eligibility.

Resolves complex legal documentation irregularities or inconsistencies in compliance with Federal Security Directives governing airports, aviation, and the issuance of FLL media.

Spearheads enhancement and implementation of security technology, creation and modification of policies, procedures, and post orders.

Maintains current working knowledge of and compliance with Department of Homeland Security (DHS)/Transportation Security Administration (TSA) legal guidance on Criminal History Record Checks (CHRC) and Security Threat Assessments (STA).

Through public speaking and presentations, informs tenants and airline operators of new security measures or corrections in deficiencies; provides travelers with ways to protect themselves from criminal activities.

Acts as airport coordinator during airport emergencies such as crashes, incidents, aircraft or structure fires, evacuations of the terminals.

Interprets Advisory Circulars issued by the Federal Aviation Administration and specialized reports for operational and audit purposes.

Operates and maintains Broward County owned vehicles in an airport environment including responding to emergency situations and Airport Operations Area.  

Participates in meetings with internal and external airport personnel to facilitate airfield work orders, weekly progress meetings, and construction progress meetings.
Performs related work as assigned.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to traffic; moving machinery.

Minimum Education and Experience Requirements

Requires an Associate's degree from an accredited college or university with major coursework in airport management, aeronautical science or closely related field.

Requires three (3) years’ experience in airport operations or closely related experience.

Or any equivalent combination of relevant experience and training.

Special Certifications and Licenses

None.

Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer.  ADA requires Broward County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Emergency Management Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County’s Ethics and Conflict of Interest policies. 

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, gender, national origin, age, marital status, political affiliation, familial status, disability, sexual orientation, pregnancy, or gender identity and expression.