Class Code:XA029


General Description

Oversees the operations of sections to ensure proper procedures are being followed, accurate payments are posted, excellent customer service is provided, and the Division records are secure.

Works under general supervision, independently developing work methods and sequences.

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Processes payments, reviews supporting documentation, inputs transactions, assists with difficult payments, and over sees production levels and efficiency; reviews, creates, updates, and implements procedures.

Attends to inquiries from customers, management, vendors; reviews research and corrects errors relating to payments, resolves payment matters for staff and staff of other agencies, responds to public records requests.

Creates reports from the accounting database for reconciliation of ledger accounts, vendor accounts and for use in responding to various inquiries; creates reports for production statistics.

Reviews and directs work flow by assigning duties for payment processing to each staff; amends and/or creates operating procedures as needed; researches, gathers information and provides response and resolution to inquiries and/or problems; reports progress and production statistics to manager.

Assigns duties, reviews work, and resolves problems for subordinate staff; provides training to staff when needed and training to other agencies' staff when needed to foster the efficient process of payments; completes performance appraisals and discipline; assists other agencies with information, instruction, and problem resolution.

Keeps inventory of and orders office supplies for the Division; assists in acquiring office equipment by researching for the most economical and efficient items for purchase.

Maintains responsibility for the high dollar payments in County purchases of goods and services; stays abreast of the state guidelines for record retention and to diligently secure the records for the Division.

Provides exemplary customer service skills when interacting with coworkers as well as other agencies and individuals from outside of the County.

Performs related work as assigned.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.


Minimum Education and Experience Requirements

Requires four (4) years in accounts payable, accounts receivable, bookkeeping or closely related experience including six (6) months lead work/supervisory experience.

Special Certifications and Licenses


Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer. The ADA requires Broward County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Emergency Management Responsibilities

Noe: During emergency conditions, all County employees are automatically considered emergency service workers.  County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County’s Ethics and Conflict of Interest policies. 

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, gender, national origin, age, marital status, political affiliation, familial status, disability, sexual orientation, pregnancy, or gender identity and expression.