NATURE OF WORK
This is highly responsible administrative work managing the Labor Relations Section of the County's Human Resources Division.
Work involves responsibility for planning, assigning and coordinating programs and activities to enhance relationships between management and employees; to promote employee satisfaction, well-being and quality of work life; to provide timely and sound advice to clients throughout the organization; and to achieve sound labor/management working relationships. Work includes supervising the activities of subordinate analysts, para-professionals and clerical personnel participating in assigned labor relations activities. Employee receives administrative direction but has broad latitude for exercising initiative and independent judgment in the performance of work assignments. Work is reviewed through completed tasks, reports and consultations.
Represents the County and the Director, as assigned, in collective bargaining with employee union representatives.
Develops programs which monitor and detect employees' dissatisfaction with policies or working conditions. These include adequate complaint and grievance procedures, communications of these to employees and adequate follow up with management to resolve problems.
Initiates procedures for reviewing adverse actions taken by supervisors to ensure that such actions are defensible, sound and consistent with County policy. Investigates the facts of cases and determines whether disciplinary action is appropriate. Provides direction and training to supervisors in discipline and discharge cases.
Conducts pre-termination conferences, grievance meetings and supervisor/employee counseling sessions. Acts for the Director in rendering decisions in such matters.
Assists all levels of management in resolving employee problems, including, but not limited to leaves of absence, workplace violence, substance abuse, disability, layoffs and performance problems.
Initiates programs to improve the quality of supervision, primarily through training programs and counseling to improve knowledge of effective supervisory practices. May develop and present training programs for supervisors in discipline/discharge procedures, grievance handling and other topics.
Assists the Director in interpreting the provisions of labor contracts to supervisors. May conduct supervisory training sessions in contract administration.
Keeps abreast of current developments in governmental employee relations and applies such concepts in carrying out the County's employee relations programs.
Reviews and recommends to the Director, policy changes which are needed to enhance employee/management relations.
Supervises Human Resources Analysts and others in carrying out employee relations activities.
Performs related work as required.
KNOWLEDGE, ABILITIES AND SKILLS
Thorough knowledge of Federal and State laws affecting public sector human resource administration and labor relations.
Thorough knowledge of Merit System principles and policies.
Thorough knowledge of the collective bargaining process as related to public employees.
Considerable knowledge of the principles of management and supervision.
Ability to organize work and supervise professional and clerical staff.
Ability to speak to a wide variety of groups and present ideas effectively.
Ability to deal tactfully and persuasively with staff, employees, supervisors, administrators and union officials.
Ability to conduct personal and investigative interviews.
Ability to interpret complex legal cases and documents.
Ability to conduct independent research and analysis.
Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Ethics and Conflict of Interest policies.
Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation or sexual orientation.
Skill in the use of a personal computer to access and retrieve information.
REQUIRED EXPERIENCE AND TRAINING
Graduation from an accredited four year college or university with major course work in industrial or labor relations, human resources management or closely related field; six (6) years progressively responsible experience in labor relations work, including two (2) years supervisory experience; or any equivalent combination of training and experience.
Bargaining Unit: Unrepresented
FLSA Status: Exempt
Code of Ethics
Work Location: Human Resources
Class Spec. Estab./Revised: E4/85 R1/97