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Human Resources Division
FAQ's
The following are some of the more frequently asked questions about employment with Broward County:

Contact Information:

Mailing Address: Division of Human Resources
Staffing Services
115 South Andrews Avenue, Room 508
Fort Lauderdale, FL 33301
Telephone Support Hours: Monday through Friday from 8:30 a.m. to 5 p.m.
Main Number: 954-357-6444
Fax Number: 954-357-5782
24-Hour Jobline: 954-357-JOBS [5627]
TDD Number: 954-357-5790

What benefits are available for Broward County employees? 
Broward County offers a competitive and generous benefits package which includes a significant subsidy to cover a comprehensive health plan. Benefits also include $25,000 of free life insurance, Florida Retirement System benefits, participation eligibility in a deferred compensation plan and many other benefits to meet your needs. Upon employment, most full-time benefit eligible employees accrue up to ten days of paid vacation a year, up to eleven paid holidays and eight hours of paid sick leave per month.

What kinds of careers are available within Broward County? 
Broward County employs over 5,500 people in a variety of careers in approximately sixty (60) divisions such as Aviation, Community Services, Finance and Administrative Services, Human Services, Environmental Protection and Growth Management, Public Works, Information Technology, Parks & Recreation, Libraries and many more. The County offers career opportunities in almost every field of interest. Check out our new Career Matching System and explore the opportunities that match your skills.

How do I find out about County career opportunities?
Within this site you can conveniently use our Career Matching system to match your skills and work preferences to jobs or you may search on your own by looking through hot jobs (current or frequent vacancies), part-time, and student openings or by searching through all County job titles. A job line is also available at 954-357-JOBS.

What is Broward County's Career Matching System? 
Broward County's state of the art Career Matching System was created to enhance your application experience. The new system allows you to conduct all application transactions on-line conveniently matching your skills and interests to career opportunities. It's no longer necessary for you to spend additional time searching through all County jobs, let our system do the matching!

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How do I get matched to jobs? 
You may start by selecting a job category, attaching your resume or building a resume to develop your list of skills. The system will provide you with a list of jobs which match your skills. You may further refine your job search by indicating specific job preferences such as salary, full-time or part-time work, etc. Recruiters continually access the Career Matching database to find candidates with specific knowledge and skills who match the vacancy skill requirements. You may be the perfect match!

Should I tailor my resume, skills, education to fit specific job openings?   
Only if you are interested in referral for a specific type of position. IF YOU WANT TO BE MATCHED TO AS MANY POSITIONS AS POSSIBLE, BE SURE THAT YOUR PROFILE IS ENCOMPASSING OF ALL QUALIFICATIONS APPLICABLE FOR THE POSITIONS OF INTEREST DOCUMENTING ALL EXPERIENCE, SKILLS AND EDUCATION IN THE BODY OF YOUR RESUME. Please note that only one resume is stored in your profile, therefore, as vacancies occur your most recent resume will be evaluated upon clicking “apply”.

How can I determine if my degree is from an accredited college or university as required in the job description? 
Required degrees from a college or university must be earned from an institution accredited by an organization recognized by the Council of Higher Education (CHEA) or by the United States Department of Education (USDE.) Visit www.chea.org to determine if your educational institution is accredited.

Do I have to select job preferences? 
Selection of job preferences is optional. Select Job Preferences ONLY IF YOU WANT TO LIMIT YOUR JOB REFERRAL OPPORTUNITIES. Job preferences selected will be used to refer you to job vacancies which match your preferences. For example, if you select a specific Region or Location, you will only be referred to job vacancies in that Region or Location. If you do not want to limit your job referral opportunities, do not indicate preferences. Preferences indicated will be applied to current and previously submitted applications.

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Why should I register? 
You are not required to register to browse through jobs and obtain jobs matches based on your skills and work preference. You are required to register if you wish to apply for any County position and/or save your application information for future use. As a registered user you will have access to your personal home page from any computer with internet access, discover the latest career match opportunities based on your skills and preferences, track the progress of positions you have applied for, check the status of your applications, and view or edit your profile (contact information, work history, skills, education etc.)

How do I register? 
Simply click on Register and you will be prompted to provide personal information to establish your unique identity for security purposes.

User Name -- You are required to create a name to be identified as a unique user. Common choices are a combination of first and last name (i.e. ljones), initials (i.e. lhj), or a combination of name and an arbitrary number (i.e. ljones2) User names must be created without spaces. If your desired username already exists, you will be asked to enter a different user name to register.

Password -- You are required to provide a secret word, phrase and or numbers which combined with your User Name will authorize you to access your Broward County personal home page.

Secret Question and Answer -- You will be asked to select a secret question from a drop down menu of options and enter a secret answer. The selected question and answer is case sensitive and it is used to confirm your identity if you need to be reminded of your password.

What do I do if I forget my password or user name? 
You can be reminded of your password or user name, or obtain a new password. Simply click on Forgot your login information? You will be asked to answer questions to verify your identity to obtain the desired login information.

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How do I apply for a career opportunity with Broward County? 
It's easy to apply. Depending on the career match or search options you have selected, you will be prompted through screens to register, build a resume or submit a resume entering the information required to complete the application process. It is in your best interest to apply on-line as it gives you the flexibility to apply for multiple positions with a simple click from any computer with internet access and to save your information for future use. If you do not have internet access you may visit any of the Broward County Libraries where computers are available with free Internet from which you can apply.  Please note that only one resume is stored in your profile, therefore, as vacancies occur your most recent resume will be evaluated upon clicking “apply”. To receive application assistance, additional information and telephone support call 954-357-6444, Monday through Friday between 8:30 a.m. - 5 p.m. 

What is a "Job Cart"? 
As you look through the positions available with Broward County, you may select job titles of interest. As you make your selections, you have the option to apply immediately or to store positions in your Job Cart for future application consideration.

Is there a deadline to submit my application? 
You will be able to apply for almost any County position at any time. However, if a closing date is indicated in a job announcement, your application must be received by 5 p.m. on that date or you will not be considered for that specific recruitment.

Do I have to be a U.S. citizen or a resident of Broward County to be considered for a position with the County? 
You do not have to be a U.S. citizen or resident of Broward County, but you must be legally eligible to work in the United States.

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How can I be considered to receive Veteran's preference? 
Veterans’ preference will be granted to eligible veterans, spouses of veterans and other veterans’ preference eligible persons in accordance with Florida law. To be considered for veterans’ preference points, you are required to submit a copy of your DD214 (member copy #4), or an equivalent document which serves as a certificate of release or discharge, and/or other supporting documentation as required by rule 55A-7, F.A.C. depending upon the category under which preference is being claimed. Please access the Veterans’ Preference Documentation Requirements for additional information. Documentation must be received PRIOR TO THE ANNOUNCEMENT CLOSING DATE. Submit to: staffing@broward.org OR fax 954-357-5782 OR mail to Broward County, Division of Human Resources, 115 South Andrews Avenue, Room 508, Fort Lauderdale, FL 33301.  

What if I need special accommodation during the recruitment process? 
We support the hiring of the disabled, therefore, if you require assistance due to a disability, please contact the Division of Human Resources in advance at 954-357-6445 to make an accommodation request. The Division of Human Resources also maintains a telephone device for the hearing impaired at 954-357-5790.

What happens after I apply for a career opportunity?  
Recruiters continually access the Career Matching database to find applicants with specific knowledge and skills to fill vacancies. Depending on the method of evaluation you may be asked to take a job related examination, your application information may be reviewed by subject matter experts and/or you may be scheduled for an evaluation interview. As vacancies become available, applicants are referred based on the precise matching of their skills scores to vacancy skill requirements. You will be notified of your skills scores and if you are among the most qualified applicants referred for further consideration.

What kind of exam(s) will I be taking?
Depending on the job classification, the examination process may consist of one or any combination of the following: written exam, performance exam, oral exam and/or other job-related examinations. When you apply, you will be informed about the required exam(s) and the examination deadlines.

Where do I take the exam(s)? 
Exams are conducted in Broward County, Florida. Most exams are conducted in the Broward County Test Center located at Broward County Governmental Center, Fifth Floor, Room 509, 115 S. Andrews Ave, Fort Lauderdale, FL 33301. The Test Center is open Monday through Friday from 8:30 a.m. to 5 p.m. excluding holidays. To allow sufficient time for completion of tests, you must arrive no later than 3:30 p.m. A photo identification is required.

Note: For your benefit, the Test Center provides a distraction free environment; therefore, the following restrictions apply: no food or drinks are allowed, phones and beepers must be turned off, and no companions (children or adults) are allowed to wait in the test center premises or adjacent hallways.

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When do my exam score(s) expire? 
Exam scores are valid for one year from the date of the exam.

How can I prepare for a written exam? 
All Broward County employment exams are job-related; therefore any study materials related to the duties and skills indicated on the job announcement and/or job specification would be appropriate for review.

How am I notified of a selection interview?  
Candidates considered among the most qualified will be contacted either by e-mail, phone call or letter to schedule an interview.

How can I update my contact information (e-mail address , postal address or phone number?) 
For your convenience, you may "Log-In" to access your profile which allows you to update your personal information. If you have submitted a hard copy application, you may contact us at 954-357-6444.

What happens after I am offered a position? 
The selected candidate must present the appropriate documentation establishing identity and employment eligibility, such as a drivers license and social security card. Employment is subject to the candidate successfully undergoing a background verification and pre-employment medical examination, which includes a drug screening test.

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