Family Success Programs

What are Family Success Centers?

Family Success Centers are a one-stop source of social services information, referrals and services to assist individuals and families in setting goals, learning skills, and accessing the services they need to build a stronger, healthier and self-sufficient family unit.

What makes Family Success Centers so different?

The Family Success Administration Division (FSAD) of the Human Services Department and on-site provider agencies bring services to the community in a way that is:

  • Family Centered - Staff will work with you to develop plans and find services to meet your needs and those of your family as well.
  • Easy to Access - The Centers are strategically located throughout the county..
  • Family Friendly - The centers are designed to provide a respectful, inviting atmosphere where staff are friendly and truly care.
  • Coordinated - Staff from different agencies work together on your behalf to coordinate all the social services you need.

What Services are provided?

Working with on-site community partners, the Centers provide the following services:

  • Integrated Intake, Assessment and Case Management
  • Rent/Mortgage and Utility Assistance

Information and Referrals are provided for:

  • Job Training and Employment
  • Housing Counseling
  • Legal Aid Services
  • Budget Counseling
  • Family Support Services
  • Subsidized Child Care
  • Children’s Services
  • Health Services
  • Elderly and Veterans Services

What are the Eligibility qualifications for the Emergency Financial Assistance?

Residents may be qualified for emergency assistance available through various funding sources if they have experienced the following in the past three months:

  • Loss of employment
  • Household income reduced or unexpected expenses
  • Eviction notice, mortgage, default letter
  • Water or electricity shut-off notice 

Call a Family Success Center near you for an appointment to review your eligibility.

During part of the year each Family Success Center will have access to funding under the Emergency Food and Shelter Program (EFSP). During that period, the center will evaluate eligibility for rent/mortgage assistance and hotel/motel placement without application of any specific documentation requirements. An applicant will still be required to prove identity and Broward County residence and to demonstrate a need for assistance, but the only technical eligibility rule for EFSP is that the service may not be provided (by any EFSP agency in Broward County) more than once in a 12-month period. An applicant should bring any eviction notice or other document if relevant to show need, but specific documents will not be required.

What type of documentation do I need to bring?

Those applying for emergency assistance through the Family Success Centers will need to bring the following documentation:

  • Current Photo identification for head of household
  • Social Security cards for all family members
  • Identification for all family members, such as a birth certificate, driver’s license depending upon specific program requirements
  • Proof of residency, such as lease, rent receipts, utility bills, school or employment records, mortgage statement
  • Proof of income for the past 60 days or longer, including pay stubs, proof of child support/alimony, award letters from SSA, Veterans, Workers or Unemployment Compensation, proof of self-employment income, tax returns
  • Proof of assets, if any, including bank/credit union statements, Certificates of Deposit (CD), retirement funds, cash value of life insurance, stocks, bonds, trust funds, ownership of property
  • Status of any other assistance applied for, such as WAGES, SSI/SSA, Unemployment or Workers Compensation
  • Proof of expenses for the past 30 days, bring receipts
  • Proof of unpaid bills; hard copies of rent or mortgage, utility, eviction or foreclosure notices, collection notices