Before the Event
(Also See Special Needs Residents and Transportation)
Many residents are able to safely shelter at home in the event of a hurricane or other emergency. However, some residents are required to evacuate their homes. To the extent possible, shelters provide residents with a safe place to stay and basic assistance to help them get through the emergency.
Evacuation and Shelter Information: List of Red Cross General Population Shelters and a map with their locations.
When Shelters Open
The schedule for opening shelters will be announced on local radio and television stations. Residents and tourists are advised to monitor broadcast stations for shelter openings. Red Cross General Population Shelters are usually available four hours after an evacuation order is issued.
A Red Cross shelter is a place of refuge for residents and tourists whose homes or hotels are in the evacuation zone or are deemed unsafe, such as a mobile home.
What to Bring
- A shelter will not provide the comforts of a hotel or motel.
- The shelter is not a medical shelter; only basic first aid will be available.
- The Red Cross does not accept responsibility for storing valuable personal property.
- Parents are required to be in control of their children at all times.
- Evacuees needing medical assistance of personal attendants can not be left unattended.
- Shelters are equipped with generators, but they may or may not be air-conditioned. If electrical power is interrupted, portable generators will not be able to keep air conditioners running.
- Service animals are permitted in General Population Shelters so long as the pet meets the requirements under Federal law. Visit ADA Requirements for Service Animals for additional information. However, a Pet Friendly Shelter is available for residents owning pets, not considered a service animal, and are living in evacuation areas or mobile homes. Pre-registration is required, and owners are expected to shelter with their pets and care for them. The Pet Friendly Shelter is not a General Population Shelter.
To make your stay at the shelter more comfortable, evacuees should bring:
Before Leaving Your Home:
- personal hygiene items
- beddings such as cots, air mattresses, blankets and pillows for their own use (none will be provided)
- non-perishable snacks and personal meals
- extra change of clothing
- personal items (medications, eyeglasses, hearing aid, flashlights, toothbrushes, battery-operated radio, special diet foods, if appropriate)
- baby supplies: ample amounts of baby food, formula, juice, diapers and wipes, and a stroller, portable crib or play pen
- driver's license, other identification
- cash, traveler's checks
- important documents
What NOT to Bring
- Have a good meal.
- Turn off electricity at the fuse or breaker box (to prevent possible fire).
- Turn off water at the outside line.
- Turn off gas for gas water heaters (to prevent possible fire).
The following are not permitted in the shelter:
How to Check In
- Firearms or explosive devices
- Intoxicating or alcoholic beverages
- Illegal drugs
All evacuees must register at the time they enter the shelter. The head of the family may register for all.
Updated August 2014