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Human Resources Division
115 South Andrews Avenue, Room 508
Fort Lauderdale, Florida 33301

Class Code:E6372



This is responsible professional and administrative work assisting the Director in planning, organiz¬ing, and directing of the activities of the County’s Elderly and Veterans Services Division. The Division is comprised of three (3) sections: Community Care for the Elderly, Behavioral Health, and Veterans Services.

Work involves responsibility for assisting the Division Director in the administration and imple¬menta¬tion of programs associated with the activities of the County’s Elderly and Veterans Services Division. Position incumbent supervises administrative staff involved in divisional operations. The incumbent assists the Director and advises on the formation of division policies and procedures pertaining to programs and services. Develops and maintains working relationships with county agencies, state agencies and other funders of aging and veteran support services.

Responsibilities require a thorough knowledge of local, county, state and federal human service structures, policies and procedures. Work includes meaningful communications and working relationships with public and private organizations. Work is performed with consider¬able independence with assignment received from the Division Director in both specific and general terms with latitude for determining methods and procedures. Performance is reviewed periodically through conferences and written reports.


Assists in directing the administrative operations of the Elderly and Veterans Services Division. 

Directs and supervises professional and administrative staff.

Coordinates divisional budgets, pur¬chas¬ing, personnel, contracts, grants, and record keeping activities; recommends and implements organizational and administrative change.

Supervises and directs activities associated with quality improvement and data management for on-going evaluation of performance and outcomes attainment for division programs, contracts and grants.

Assists in developing and implementing divisional strategic plans, policies and procedures. Prepares comprehensive reports and correspondence, using basic computer-based office applications.

Assists in directing the planning and implementation of division programs, goals and objectives.

Seeks out and develops new alternatives for programming and financial resources by developing grant applications on behalf of Division or in collaboration with other local service entities.

Acts for the Director in his/her absence.

Coordinates, facilitates and attends internal and external professional meetings.

Performs related work as required.


Thorough knowledge of the principles and practices of administering the provision of services to elders and veterans.

Thorough knowledge of the principles of management and their application to the administration of governmental affairs.

Thorough knowledge of the principles and practices of public administration and methods of providing human service programs.

Considerable knowledge of the funding process in a public sector environment as related to budgeting, cost accounting, financial planning and management.

Considerable knowledge of the applicable laws, regulations and procedures related to social or human service programs.

Ability to exercise judgment and discretion in applying and interpreting County, department and division policies and procedures.

Ability to initiate and implement administrative programs and procedures and to evaluate their effectiveness.

Ability to analyze facts and exercise sound judgment in decision making.

Ability to plan, direct, and supervise division operations and activities.

Ability to carry out complex oral and written instructions.

Ability to express ideas effectively, both orally and in writing.

Ability to write reports on a computer using computer-based software applications.

Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Code of Ethics and Conflict of Interest policies.

Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, gender, national origin, age, marital status, political affiliation, familial status, disability, sexual orientation, pregnancy, or gender identity and expression.


Bachelor’s degree from an accredited four year college or university with major course work in public or business administration, social work, social sciences or other field closely related to the assignment.; six (6) years of progressively responsible administrative experience in the provision of services to elderly and veterans, including two (2) years of experience in the supervisory aspects of the work; or any equivalent combination of relevant training and experience.


Bargaining Unit:                                 Unrepresented
FLSA Status:                                      Exempt
Code of Ethics Certification:                Yes
Class Spec Established:                      E 10/2004   R  09/2010

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