NATURE OF WORK
Under the direction of the Benefits Manager or designee, this position is responsible for the day-to-day administration activities of the health and welfare plans offered to County employees.
Provides direct support to employees, retirees, COBRA and Domestic Partner participants to answer questions and/or research and respond to inquiries related to enrollment, changes, claims, plan design and compliance issues for pre-tax and after-tax health and welfare plans. Works with insurance carriers to resolve first level benefit-related issues.
Audits new hire enrollment or change forms to ensure completeness and that proper documentation has been received. Data entries enrollment/changes into Cyborg on a timely basis.
Provides pre-retirement counseling to assist employees with transitioning into retirement including FRS Pension and Investment Plan options, health, dental, vision and life insurance continuation, and benefit coordination with Medicare and Social Security.
Administers, tracks, and monitors the leave programs including Long Term Disability, FMLA and Donated Leave. Provides FMLA information to employees on Workers’ Compensation leave.
Administers COBRA and Retiree notification and billing process to insure compliance with COBRA and HIPAA rules and regulations.
Supports special projects by collecting and/or surveying for health and welfare information, organizing and analyzing information, and providing other support as needed.
Assists with annual open enrollment process including packet making, distribution, data input and auditing. Attends carrier sessions to assist employees as needed.
Performs other duties as assigned.
KNOWLEDGE, ABILITIES AND SKILLS
In-depth knowledge of health and welfare benefit plan administration, including Section 125 regulations, COBRA, FMLA, HIPAA, and IRS regulations.
Strong communication, problem solving, and analytical skills with high attention to detail.
Able to work independently and as part of a team on a variety of projects, set priorities and meet deadlines. Strong attention to meeting multiple deadlines.
Computer proficiency utilizing MS Office tools especially Word, Excel and PowerPoint to develop reports, spreadsheets, correspondence, workbooks, manuals and presentations.
Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of BrowardCounty's Ethics and Conflict of Interest policies.
Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race, color, ethnicity, religion, age, gender, disability, sexual orientation, marital status or political affiliation.
REQUIRED EXPERIENCE AND TRAINING
Four year degree from an accredited four-year college or university with major course work in Human Resources, Business or related field; a minimum of (1) one year of progressive experience in health and welfare benefit plans administration, or any equivalent combination of relevant training and experience.
Bargaining Unit: Unrepresented
FLSA Status: Non-Exempt
Code of Ethics Certification: No
Class Spec. Estab ./Revised: E01/07