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Human Resources Division
115 South Andrews Avenue, Room 508
Fort Lauderdale, Florida 33301

Class Code:N2052




Under the direction of the Benefits Manager or designee, this position is responsible for the day-to-day administration activities of the health and welfare plans offered to County employees.




Provides direct support to employees, retirees, COBRA and Domestic Partner participants   to answer questions and/or research and respond to inquiries related to enrollment, changes, claims, plan design and compliance issues for pre-tax and after-tax health and welfare plans. Works with insurance carriers to resolve more complex level benefit-related issues.



Acts as primary auditor and reviewer of data input into Cyborg for new hire and benefit change paperwork to verify accuracy of data entry and completeness of required paperwork.


Provides pre-retirement counseling to assist employees with transitioning into retirement including FRS Pension and Investment Plan options, health, dental, vision and life insurance continuation, and benefit coordination with Medicare and Social Security.


Administers, tracks, and monitors the leave programs including Long Term Disability, FMLA and Donated Leave. Provides FMLA information to employees on Workers’ Compensation leave.


Administers COBRA and Retiree notification and billing process to insure compliance with COBRA and HIPAA rules and regulations.


Supports special projects by collecting and/or surveying for health and welfare information, organizing and analyzing information, and providing other support as needed.


Assists with annual open enrollment process including packet making, distribution, data input and auditing. Attends carrier sessions to assist employees as needed.


Provides advice and direction to Employee Benefits Analyst I on technical benefit issues.


Performs other duties as assigned.



Knowledge of health and welfare benefit plan administration, including Section 125 regulations, COBRA, FMLA, HIPAA, and IRS regulations.

Knowledge of MS Office tools especially Word, Excel and PowerPoint to develop reports, spreadsheets, correspondence, workbooks, manuals and presentations.


Ability to communicate and solve problems.


Ability to work independently and as part of a team on a variety of projects, set priorities and meet deadlines.   Strong attention to meeting multiple deadlines.


Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of BrowardCounty's Ethics and Conflict of Interest policies.


Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race, color, ethnicity, religion, age, gender, disability, sexual orientation, marital status or political affiliation.


Analytical skills with high attention to detail.


Four year degree from an accredited four-year college or university with major course work in Human Resources, Business or related field; a minimum of (2) two years of progressive experience in the administration of health and welfare benefit plan administration, or any equivalent combination of relevant training and experience.


Bargaining Unit:                                   Unrepresented

FLSA Status:                                       Exempt

Code of Ethics Certification:                No                    

Class Spec. Estab ./Revised:             E 01/07

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