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Human Resources Division
115 South Andrews Avenue, Room 508
Fort Lauderdale, Florida 33301


Class Code:N5460

INVESTIGATIVE SERVICES COORDINATOR

NATURE OF WORK

This is specialized administrative and confidential data control work with an emphasis on criminal background data applications and direct access investigative computer programs.

An employee in this class is responsible for supervising, developing and coordinating comprehensive background investigations including criminal background screening, driver record monitoring, and compliance with federal, state and local regulations regarding qualifications to work with children. An employee assigned to this class is responsible for training subordinate staff and reviewing their performance. Work is performed under the general supervision of a supervisor and is reviewed through conferences, written reports, observations of work and results.

ILLUSTRATIVE TASKS

Develops and implements investigative policies and procedures to reduce potential liabilities and risk exposures.

Coordinates investigative services with participating divisions. Interacts with Human Resources, State Department of Children and Families, Consumer Affairs, Child Care Licensing, and other agencies to insure comprehensive background screening is completed and appropriate action is taken.

Keeps informed on the latest information and services available relating to background screening.

Develops and maintains a central records and reporting system. Provides charts and reports to show trends in screening results.

Reviews, evaluates and makes recommendations concerning new investigative techniques and processes.

Supervises, coordinates and evaluates the work of subordinates.

Performs related work as required.

KNOWLEDGE, ABILITIES AND SKILLS

Considerable knowledge of investigative service techniques and procedures.

Knowledge of various computer applications including state and local law enforcement databases designed to conduct background screening.

Knowledge of federal and state statutes and regulations governing background screening and monitoring.

Ability to develop and implement procedures and requirements in compliance with regulations and County policies.

Ability to plan, coordinate and supervise the activities of subordinate staff in a manner conducive to full performance and high morale.

Ability to express ideas clearly and concisely, orally and in writing.

Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Ethics and Conflict of Interest policies.

Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation or sexual orientation.

REQUIRED EXPERIENCE AND TRAINING

Graduation from an accredited four-year college or university and four (4) years experience in criminal background and investigative services including supervisory experience, or any equivalent combination of relevant training and experience.

NECESSARY SPECIAL REQUIREMENT

Possession of a valid State of Florida driver's license.

GENERAL INFORMATION

Bargaining Unit: Unrepresented

FLSA Status: Exempt

Code of Ethics

Certification: No

Work Locations: Risk Management

Class Spec. Estab./Revised: E10/01


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