NATURE OF WORK
This is advanced administrative and supervisory work, managing in-service education, staff development, and other related training programs for the clinical and non-clinical staff in the Substance Abuse and Health Care Services Division.
Work involves the responsibility for developing, planning, assigning and managing the delivery of in-service education for Division personnel. Also responsible for planning, arranging, reviewing, and evaluating the training provided for the Division by contractors. Work requires applying knowledge of staff development and training practices for both clinical and non-clinical personnel. Employees in this class also exercise considerable knowledge of administrative principles and techniques as well as general knowledge of behavioral health and/or substance abuse treatment and rehabilitation techniques and procedures. General supervision is received from an administrative superior who reviews completed work for effectiveness of results.
Attends staff conferences, meetings, seminars, and trainings to maintain and develop skills and knowledge related to addictions, substance abuse treatment and/or rehabilitation, behavioral health, dual-diagnosis, co-occurring disorders and employee development.
Conducts research to identify best practices in addiction/substance abuse treatment and rehabilitation and implements research findings.
Conducts special studies in conjunction with projects; analyzes data and makes recommendations based upon the studies.
Consults with management, medical, and clinical staff relative to training needs in connection with such topics as treatment, quality improvement, and staff development, etc., in order to develop state of the art training activities. This may involve conducting surveys and studies.
Coordinates planning and organization for training seminars, conferences, and other related professional activities.
Develops and implements educational and vocational training for staff development, orientation, credentialing, and mandatory and annual trainings, etc.
Develops and maintains record keeping systems for evaluating program effectiveness, for tracking training for credentialing purposes, and for staff personal development, etc. Maintains the continuing education database, up-dating provider status and developing new CEU designations as required.
Develops lesson plans and provides instructional classes for the Division and may provide training for other Divisions as assigned.
Evaluates staff performance.
Evaluates the effectiveness of training and education programs offered in the Division.
Identifies qualified internal and external trainers. Assists with procuring external training services in keeping with County procurement guidelines. Consults with contracted trainers in development of trainings and evaluates the effectiveness of their work. Maintains records of training provided by contractors and reviews and approves invoices for contracted training.
Oversees maintenance of staff files related to mandatory and voluntary training.
Participates in professional education organizations or committees.
Plans and manages the activities and operations of the Division’s in-service education, staff development, and related training programs.
Plans, assigns, and supervises the work of assigned staff.
Prepares narrative, technical, and statistical reports using computer based office applications including PowerPoint or other similar presentation software.
Supervises and coordinates planning and implementation of supervisory training.
Performs related work as required.
KNOWLEDGE, ABILITIES AND SKILLS
Thorough knowledge of staff development and employee training practices and techniques for clinical and non-clinical personnel.
Thorough knowledge of current technical methods and practices in adult education.
Thorough knowledge of administrative and supervisory principles, practices and techniques.
Knowledge of licensing and/or certification requirements for the professional and paraprofessional jobs used in the Division.
Knowledge of methods, procedures and practices of addiction/substance abuse, behavioral health, co-occurring disorder, and/or dual diagnosis treatment or rehabilitation.
Knowledge of education research techniques and the sources and availability of current subject matter information.
Ability to communicate effectively, orally and in writing.
Ability to develop lesson plans, training programs and activities.
Ability to plan conferences and seminars.
Ability to develop policies and procedures for training programs designed to improve the quality of service for client rehabilitation.
Ability to plan, assign and supervise the work of assigned technical and clerical support staff.
Ability to plan, supervise and coordinate the work of others in a manner conducive to full performance and high morale.
Ability to use a personal computer.
Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of BrowardCounty's Ethics and Conflict of Interest policies.
Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, ethnicity, religion, age, gender, disability, sexual orientation, marital status, or political affiliation.
REQUIRED EXPERIENCE AND TRAINING
Master's Degree from an accredited college or university in education, a behavioral science, or other area closely related to this assignment; six (6) years of experience in instructional design and/or developing and providing in-service education in a behavioral health care setting; or any equivalent combination of relevant training and experience.
Bargaining Unit: Unrepresented
FLSA Status: Exempt
Code of Ethics Certification: No
Work Locations: Substance Abuse and Health Care Services
Class Spec. Estab./Revised: E10/04