Class Code:NA046

GFLCVB MANAGER

General Description

The purpose of this class within the organization is to perform complex, professional services and supervisory work of dynamic programs and partnership management at the Greater Fort Lauderdale Convention and Visitors Bureau.

This class works under administrative supervision, developing and implementing programs within organizational policies and reports major activities to executive level administrators through conferences and reports.

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Develops annual marketing plan and the annual sports development and conventions sales marketing plan; develops service programs and guidelines for team; identifies and solicits sports business in all major market segment in the USA and internationally; plans and coordinates all sports travel and convention sales promotions related to sales.

Designs custom convention marketing initiatives leveraging destination amenities and group resources; maintains effective networking relationships within the national convention and sports industry, local parks and recreation facilities and the local hospitality industry.

Oversees experience and performance measures of city-wide and individual meeting and convention groups.

Develops and is responsible for annual sports budget and monitors implementation; establishes and monitors major departmental objectives and individual goals; maintains and oversees monthly sales reports.

Plans and conducts in-depth site inspections for clients and plans and coordinates client destination previews; responds to individual group and general emergency issues affecting guest experience.

Provides assistance during execution of sales activities and monitors results with appropriate reports to supervisors; focuses on repeat, referral, higher spending, and testimonials for all groups.

Identifies, plans and attends all relevant sports, trade shows, missions to showcase Greater Fort Lauderdale/Broward County as a top sports and convention destination.

Submits grant applications to the Florida Sports Foundation to gain market share of sports grants.

Develops and is responsible for internal operating procedures for soliciting and securing sports business; provides input to the advertising agency regarding convention and sports travel advertising matters; develops/implements training for hospitality industry.

Performs related work as assigned.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

Minimum Education and Experience Requirements

Requires a Bachelor's degree from an accredited college or university with major coursework in business, marketing, sports marketing or closely related field.

Requires four (4) years marketing, hospitality or sports commission experience or closely related experience. 

Special Certifications and Licenses

Certified Meeting Professional (CMP).

Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer.  ADA requires Broward County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Emergency Management Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County’s Ethics and Conflict of Interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, gender, national origin, age, marital status, political affiliation, familial status, disability, sexual orientation, pregnancy, or gender identity and expression.