NATURE OF WORK
This is responsible administrative and supervisory work in the County’s refugee employment program which provides employment and career development related services to clients with limited English proficiency. The incumbent plans, administers, and evaluates program activities in accordance with grant and special project performance requirements and with County policies and procedures. Duties include supervision of program or unit staff, scheduling staff, assigning work, reviewing staff performance, and ensuring that case work is performed according to program and Division standards.
Exercises considerable independent judgment and decision making in accordance with approved policies and procedures. Supervision is provided through conferences, reports, and review of results of grant programs.
Plans and administers the activities of Human Services employment-related grant programs.
Plans and implements employment project procedures and schedules to meet changing grant requirements.
Prepares project reports and related data using computer based software applications.
Supervises vocational counseling, job development, paraprofessional, and clerical or administrative support staff assigned to the program or unit.
Oversees the collection of data or conduct of periodic surveys of local employment and market conditions, conducts market analyses and prepares client population profiles.
Oversees the organization of job fair/s and other similar employment related activities and the collection of data for an employer data-base.
Approves client eligibility for appropriate employment services and oversees compliance in the case file procedures.
Oversees the work flow of the client intake unit.
Provides consultation on difficult employment cases.
Analyzes data for grant reports and future program developments.
Develops upgrading services with schools, employers, certification services, and trading associations for the career ladder clients.
Assists staff to access and develop private and public employment resources.
Performs related work as required.
KNOWLEDGE, ABILITIES AND SKILLS
Thorough knowledge of the methods and principles of employment casework.
Thorough knowledge of the principles and practices of employment counseling and employment retention.
Thorough knowledge of the local refugee community.
Thorough knowledge of available governmental, community and private programs and resources.
Knowledge of vocational assessment techniques and practices.
Ability to develop appropriate curriculum for employability classes such as Positive Images, Discover Your Skills and English Language Skills for Resume writing.
Ability to communicate effectively orally and in writing.
Ability to use a personal computer and basic office software applications, including spread sheet applications.
Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of BrowardCounty's Ethics and Conflict of Interest policies.
Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, ethnicity, religion, age, gender, disability, sexual orientation, marital status, or political affiliation.
REQUIRED EXPERIENCE AND TRAINING
Bachelor’s degree from an accredited college or university with major course work in a field closely related to this assignment; six (6) years of experience in providing employment services including two (2) years of experience with refugees or special populations and which includes four (4) years of supervisory experience; or any equivalent combination of relevant training and experience.
Must have a valid Florida driver’s license and be able to drive and to obtain and maintain authorization to drive on County business.
Bargaining Unit: Government Supervisors Association (Professional Unit)
FLSA Status: Exempt
Code of Ethics Certification: No
Work Locations: Human Services Department, Family Success Administration
Class Spec. Established: E 10/2004 R2/05