NATURE OF WORK
This is advanced supervisory work in the County Records Division.
Work involves responsibility for performing a variety of administrative and complex clerical tasks ensuring compliance with County recording or Value Adjustment Board (VAB) requirements. Work includes responsibility for overseeing a work group involved in the recording and indexing of a wide variety of legal documents or filing petitions, scheduling hearings, and preparing VAB agendas, in addition to considerable public contact. Supervision is exercised over subordinate personnel. Considerable independent initiative and judgment is exercised in conformance with standard operating procedures. Work is performed under the general supervision of an administrative superior and is reviewed by observation and results achieved.
ILLUSTRATIVE TASKS
Plans, schedules and manages the daily operations of a work group within the County Records Division.
Supervises subordinate staff in the use of a personal computer and document scanner, and in the indexing, recording and retrieval of documents, or the filing, auditing, and scheduling of VAB petitions.
Monitors work flow, production and quality control of all documents generated by the work group.
Counsels subordinate staff on work-related issues.
Meets with staff, management and technical personnel to plan, develop and implement improved work procedures and processes.
Provides necessary initial liaison with general public, title companies, tax agents, appraisers, attorneys, municipalities and other County divisions.
Handles sensitive issues with clients and customers.
Performs related work as required.
KNOWLEDGE, ABILITIES AND SKILLS
Thorough knowledge of the use of a personal computer. Considerable knowledge of the rules, regulations, practices and operations of the County Records Division.
Considerable knowledge of planning, organizing and coordinating production procedures.
Considerable knowledge of basic office management procedures and practices.
Knowledge of statutes and experience with policies pertaining to recording and indexing documents, or filing VAB petitions and holding hearings, and associated fees.
Ability to supervise the work of subordinate personnel in a manner conducive to full performance and high morale. Ability to deal with customers and fellow employees in a tactful and effective manner.
Ability to communicate effectively, both orally and in writing.
Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of BrowardCounty's Ethics and Conflict of Interest policies.
Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, gender, national origin, age, marital status, political affiliation, familial status, disability, sexual orientation, pregnancy, or gender identity and expression.
Skill in the operation of a personal computer.
REQUIRED EXPERIENCE AND TRAINING
Two (2) years of college level course work in business administration or closely related field; four (4) years experience in the procedures of recording, indexing and imaging of legal documents or VAB procedures, two (2) years experience in commonly used computerized VAB or recording and indexing systems including two (2) years experience in the supervisory aspects of the work; or any equivalent combination of relevant training and experience.
GENERAL INFORMATION
Bargaining Unit: Government Supervisors Association (GSA)
FLSA Status: Exempt
Code of Ethics Certification: No
Work Locations: CountyRecords
Class Spec Estab./Revised: E5/94 R3/08