NATURE OF WORK
This is specialized and supervisory work in managing the utilization of bus operators and vehicles in the Mass Transit Division.
Work involves coordinating operations activities through assigning, scheduling, and dispatching bus operators and vehicles to established routes and coordinating field activities through the use of communications equipment and direct supervision in the field. Work includes checking availability of operators, assigning operators to vehicles, directing operators to changes in routes and providing on-site supervision in the field. Employees in this class work within the scope of established departmental rules, regulations and procedures exercising independent judgment and discretion in coordinating efforts to resolve field problems. Work is reviewed through reports and observation of work results.
Assigns all regular runs and trippers to bus operators on assigned shift; inspects trip sheets upon completion of run and places materials in the proper location for the following day.
Rotates assignments to the extra board and replaces regular operators for vacation, absences and tardiness.
Assures adequate supply of all transit operations forms.
Receives radio calls from operators in the field; notifies the appropriate law enforcement agency in the event of accidents and incidents; instructs the operator as to the proper procedure to follow.
Coordinates the dispatch of supervisor and maintenance vehicles to the scene of mechanical breakdowns and/or accidents/incidents.
Provides assistance to operators in the field; monitors operators' performance; authorizes changes to routes and schedules due to traffic conditions, road detours and mechanical breakdowns; assists passengers as needed.
Provides assistance to operators and passengers at the scene of accidents and incidents on the bus; coordinates reporting of accidents to law enforcement and investigator personnel; prepares and submits related forms and reports.
Demonstrates good passenger/public relations skills.
Provides information to the public relative to routes, schedules and points of interest.
Monitors and coordinates activities of buses and operators at terminal locations.
Performs related work as required.
KNOWLEDGE, ABILITIES AND SKILLS
Knowledge of local, state and federal statutes and laws that affect transit.
Knowledge of operational characteristics of passenger buses.
Knowledge of the schedules, forms, routes, regulations and procedures used in transit dispatching.
Knowledge of the arterial and secondary road networks of the county.
Knowledge of the collective bargaining agreement and work rules within Broward County Transit.
Ability to understand and use basic computer programs.
Ability to make rapid and accurate arithmetic computations.
Ability to understand, interpret, and effectively carry out oral and written instructions.
Ability to react quickly and calmly in emergency situations.
Ability to communicate effectively both orally and in writing.
Ability to conduct training sessions for new operators.
Ability to keep simple records accurately.
Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of BrowardCounty's Ethics and Conflict of Interest policies.
Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race, color, religion, age, gender, ethnicity, disability, sexual orientation, marital status or political affiliation.
REQUIRED EXPERIENCE AND TRAINING
Successful completion of job related tests. Two (2) years experience in bus operation or fleet dispatching work desired.
Bargaining Unit: Government Supervisors Association (GSA ) -S
FLSA Status: Non-exempt
Code of Ethics Certification: No
Class Spec. Estab./Revised: E 05/1979 R 05/2012