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Human Resources Division
115 South Andrews Avenue, Room 508
Fort Lauderdale, Florida 33301


Class Code:Y2211

DATA CENTER OPERATIONS MANAGER

NATURE OF WORK

This is advanced supervisory work with administrative responsibility in the operation of all digital computing and related peripheral equipment used in a major data processing installation.

Employees of this class plan, coordinate and direct all operations involving computers, direct access storage devices, channel switches and other magnetic media. Work involves responsibility for reviewing equipment and staff performance, all new applications and programs in order to project effects on operations for management evaluation. Additional responsibility includes consulting with the Operations Director and Unit Administrator to define scope and priorities of assignments, determining equipment requirements and allocating proper time for computer applications. Duties require the use of considerable independent judgment and discretion in establishing work standards and in interpreting management policies in terms of specific operating procedures for the division. Authority is exercised through subordinate supervisory staff by assignment of job priority and review of production for compliance with management control standards. General supervision is provided by the Unit Administrator of Operations who reviews work through conferences and written reports for achievement of purposes and goals of the Operations Section.

ILLUSTRATIVE TASKS

Supervises the installation and modification of the computer system; reviews equipment application and determines feasibility of utilization by the data processing division.

Assigns all operations staff to equipment units; evaluates section performance; recommends training; promotion and salary progression of supervisory staff.

Develops and implements operating schedules; provides for methods and performance standards; develops system for data control and coordination.

Controls integrity of all data files received, processed and produced by the operating section.

Provides for the maintenance of accurate records on equipment utilization, supplies and materials inventory, accounting control, and work production.

Prepares and distributes directives on operating standards and authorized procedures for data handling and control.

Evaluates equipment utilization statistics, schedules preventive maintenance, installation and removal of equipment.

Submits preliminary budget estimate for section, approves requests for supplies and materials, submits regular reports on operations section work flow.

Performs related work as required.

KNOWLEDGE, ABILITIES, AND SKILLS

Extensive knowledge of the operating requirements of large computer installations used in a wide variety of applications.

Thorough knowledge of all types of peripheral equipment used in data processing operations.

Considerable knowledge of the operations techniques used in data processing production scheduling and in developing schedule review criteria.

Considerable knowledge of the various job applications electronically processed by the central data processing division.

Knowledge of the standard practices and procedures of modern office management.

Ability to organize equipment and staff, to analyze a variety of production requirements and to develop effective procedures.

Ability to plan, schedule and coordinate the work of subordinate supervisory staff in a manner conducive to full performance and high morale.

Ability to train and instruct supervisors in the proper methods and procedures to accomplish work.

Ability to initiate and install operating procedures and to evaluate their effectiveness.

Ability to express ideas clearly and concisely, orally and in writing.

Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Ethics and Conflict of Interest policies.

Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability or political affiliation.

DESIRABLE EXPERIENCE AND TRAINING

Graduation from an accredited four year college or university with major course work in computer science or related field; six (6) years experience in the operations phase of a large data processing installation including four (4) experience in the supervisory aspects of the work; or any equivalent combination of training and experience.

GENERAL INFORMATION

Bargaining Unit: Unrepresented
FLSA Status: Exempt
Code of Ethics
Certification: No
Work Locations: Office of Information Technology
Class Spec Estab./Revised: E10/76 R12/06


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