NATURE OF WORK
This is administrative and supervisory work in the management design, evaluation, operation and maintenance of the County's radio and telephone communications system.
Work involves responsibility for designing, modifying and coordinating telephone and radio service for County departments and agencies. Responsibilities include development and management of communications policies and procedures regarding installation, system design, moves, changes, additions, deletions, trouble reporting, cost containment, traffic analysis, user training, record keeping and contact with outside vendors providing telephone and radio services. Incumbent exercises considerable independent judgment in the application of technical knowledge concerning system configuration, equipment purchases, system planning, user requirement, system evaluation and system costs. Supervision is received from an administrative superior who reviews the work through conferences and written reports.
Manages and coordinates the provisions of telephone and radio services and equipment for Broward County.
Prepares and directs the preparation of Request for Proposals, Request for Letters of Interest and Invitations for Bids for providing telephone switching systems, telephone system maintenance, telephone services, network systems, radio systems and equipment, back up generators, uninterruptable power supply systems and antenna towers.
Administers contracts for radio network, site facilities and telephone system operation and maintenance.
Monitors operation of radio and telephone communications systems; analyzes data and performance indicators to ensure proper system performance.
Performs user requirements analysis, analyzes available equipment against needs, recommends solutions and monitors installation and acceptance testing.
Plans for future telephone and radio service and equipment requirements.
Assigns and reviews the work of all subordinate technical and administrative supervisors.
Performs related work as required.
KNOWLEDGE ABILITIES AND SKILLS
Thorough knowledge of the principles and theories of industrial electronics as applied to electronic and digital telephone and radio systems.
Thorough knowledge of modern system design, capabilities and equipment.
Thorough knowledge of the standard tools, materials, methods and practices of the electronic trades, and digital key telephone systems and radio communications technology.
Thorough knowledge of Broward County's integrated Public Safety and County operational radio communications networks.
Thorough knowledge of the operating procedures of public telephone utilities and interconnect vendors.
Considerable knowledge of the Federal Communications Commission regulations as they apply to the County's radio equipment and system.
Ability to coordinate communications systems and programs effectively and efficiently.
Ability to make estimates of needs in terms of labor, materials and equipment, and perform and evaluate cost/benefit analyses and feasibility studies.
Ability to interpret and work from technical diagrams, schematics and blueprints.
Ability to plan for future telephone and radio services and equipment.
Ability to develop communications policies regarding all phases of telephone and radio service, maintenance and operation.
Ability to plan, assign and supervise the work of skilled technical and supervisory subordinates in a manner conducive to full performance and high morale.
Ability to communicate effectively both orally and in writing.
Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Ethics and Conflict of Interest policies.
Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials, and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation or sexual orientation.
REQUIRED EXPERIENCE AND TRAINING
Graduation from an accredited four-year college or university with major course work in engineering, telecommunications, or related field; six (6) years experience in radio and telephone systems maintenance and installation, including four (4) years experience in the supervisory and administrative aspects of the work; or any equivalent combination of relevant training and experience.
FLSA Status: Exempt
Code of Ethics
Work Locations: Safety and Emergency Services
Class Spec. Estab./Revised: E9/95 R12/99