Home Damage Assessment Program
Before Event During Event After Event Resources

After the Event

  • After the storm passes and it’s safe to go outdoors, survey the damage to your home. Compare your home to the four Home Damage Assessment photos, and select the one that best represents the condition of your home for damage level and/or flood level. It doesn’t matter if you live in a single family home, condo, townhouse, apartment, duplex or mobile home.
  • Choose how you will report your damage: phone, Web site or mobile app.

Phone: Call the Hurricane Hotline at 311 or 954-831-4000. Provide your street address, city and zip code, and the number of the picture that best represents the level of damage to your home. You must have access to the photos to make a report, as Hurricane Hotline call takers will only be able to accept numbers “1-4” as damage levels and “5-6” for flood levels.

Web site: Return to this page and click REPORT YOUR DAMAGE located below and follow the instructions.

Mobile App: When using the mobile application, the cell phone's location is automatically geo-coded to a map. You will only need to select the photo that best represents the level of damage to your home.

Resident reports will provide a critical early indication of where major damage has occurred. These reports do not constitute a request for individual assistance and do not replace the normal grid-by-grid assessments performed by County assessment teams.


Level 1 - No or minor damage; habitable
Flood Level 6
Flood Level 5
Level 2 - Major damage; habitable
Level 3 - Major damage; uninhabitable Level 4 - Destroyed

CALL 3 1 1 TO REPORT YOUR DAMAGE or click here.

Updated June 2017