Before Event During Event After Event Resources

Before the Event

Top Tips - FPL (Florida Power and Light)
  • Do not attempt to trim any vegetation growing on or near any overhead power lines. Check your local listings to locate a qualified contractor.
  • If someone in your home is dependent on electric powered, life-sustaining medical equipment, review your family emergency plan for backup power or make arrangements to relocate when a storm warning is issued.
  • Turn your refrigerator and freezer to their coldest settings ahead of time to keep food fresh longer in the event of a power outage.
  • Turn off and unplug any unnecessary electrical equipment.
  • Turn off all swimming pool pumps and filters and wrap them in waterproof materials.
  • When working on a ladder, look up and note the location of the power lines before you begin. Make sure that ladders or scaffolds and the ends of the tools you're using, don't come within 10 feet of power lines.

Top Tips – Gas (TECO/Peoples Gas)  

  • Check all appliances to ensure they are in good working condition.
  • Secure all loose materials in the yard that could be blown around and damage utility equipment, such as the natural gas meter set.
  • If you evacuate your home or business, DO NOT turn off your gas supply at the main meter. Only emergency or utility personnel should turn the valve on or off.
  • You CAN turn off the gas for individual appliance at the appliance valve near each unit, if you choose do so. Most codes now require an appliance valve within six feet of each appliance. It is vital that family members know how to shut off natural gas. There are shut-off procedures for each type of gas meter. Check with your local gas company for guidance on how to properly turn off the gas.
  • Caution - If you turn off the gas for any reason, a qualified professional must turn it back on. Customers can contact a qualified gas appliance dealer if they experience difficulty relighting the pilot lights on appliances after a valve shut off. Peoples Gas can provide a list of qualified dealers to help. Call toll free 1-877-832-6747.

Top Tips  – Telephone (AT&T) 

  • Make sure everyone in your family has the home, work and cell phone numbers of family members, friends and co-workers with whom you will want to speak directly. Designate someone out of the area as a central contact and make certain that all family members know who to contact if they become separated.
  • Program all emergency contact numbers into your cell phone.
  • Designate someone out of the area as a central contact and make certain that all family members know who to contact if they become separated.
  • If you have a business, make sure your business is equipped with the proper telephone service to re-route or respond in the event of a service interruption.
  • Ensure that your cordless and wireless phones all work properly and are charged; have extra batteries and car chargers available. In addition to a wireless phone, have at least one corded (landline) telephone that is not dependent on electricity in case of power outage. Cordless telephones usually have receivers that are electrically charged, so they won’t work if you lose power.
  • Forward your home number to your wireless number in the event of an evacuation. Because call forwarding is based out of the telephone central office, you will get incoming calls from your landline phone even if your local telephone service is disrupted at home.
  • For residents with access to the Internet, emergency information is posted on AT&T Disaster Preparedness web site: att.com/Common/merger/files/pdf/att_emer_prepare_tips.pdf.
  • During a hurricane or other severe storm, AT&T will update the site with status information on the AT&T network.
  • Have your local telephone directory or Yellow Pages on-hand. The front section provides hurricane preparedness information, helpful hints, telephone numbers to call for repair service, information for customers with disabilities and more.

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Updated May 2017