During the Event
Top Tips - Power (FP&L)
- If a power line falls across your car while you are driving, stay inside the vehicle and continue to drive away from the line. If the engine stalls, do not turn off the ignition. Warn people not to touch the car or the line. Call or ask someone to call the local utility company and emergency services. Do not allow anyone other than emergency personnel to approach your vehicle.
Top Tips – Telephone (AT&T)
- Use your phone for necessary calls only, leaving lines open for emergency calls.
- During a power outage, your phone line may be inoperable if your cordless phone, caller ID unit or other telephone equipment requires external power. Plug a non-electrical telephone directly into a phone jack to verify if you have service.
- As calling volumes increase, customers may experience a slow dial tone. If you don't hear a dial tone immediately when you pick up your phone, wait a few seconds and you should get one. If not, hang up and try your call later.
- Keep your wireless phone dry. The biggest threat to your device during a hurricane is water, so keep your equipment safe from the elements by storing it in a baggie or some other type of protective covering.
- Track the storm and access weather information on your wireless device. Many homes lose power during severe weather. If you have a wireless device that provides access to the Internet, you can watch weather reports through MobiTV® or AT&T Mobile TV or keep updated with local radar and severe weather alerts through My-Cast® Weather, if you subscribe to those services.
Updated May 2017