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Broward County > Intergovernmental > Professional Standards > Investigations and Complaints FAQ


Which office should I call, if I employed by Broward County Government, and I believe that I am being harassed?
If it is not associated with discrimination or any other protected category, call the Labor Relations Section of the Human Resources Division, 954-357-6006. If it involves discrimination based upon a protected class, call the Professional Standards Section, 954-357-6500.

Which office should I call, if I am a Broward County Government employee, and I believe that I am being discriminated against?
Professional Standards Section, 954-357-6500.

Which office should I call if I am a Broward County Government employee, and I know that another employee has been sending non-county related or inappropriate emails or pictures to another employee?
Professional Standards Section, 954-357-6500.

Which office should I call in reference to discrimination, if my employer is located in Broward County, but I am not a Broward County Government employee?
If your employer has between 5 and 14 employees, call the Human Rights Section, 954-357-7800. If your employer has 15 or more employees, call the Equal Employment Opportunity Commission (EEOC), 800-669-4000. However, see number 5 below.

Which office should I call in reference to discrimination specifically based on sexual orientation, gender identity or expression, political affiliation or marital status, if my employer is located in Broward County, but I am not a Broward County Government employee?
Call the Human Rights Section, 954-357-7800.

Which office should I call, if I believe that I have been discriminated against in the provision of goods, services, facilities, privileges or accommodations provided by a business or agency located in Broward County?
The Human Rights Section, 954-357-7800.

I have been denied access to Broward County programs, services, activities, or facilities because of my disability. Who should I call?
The ADA / HIPAA Section, 954-357-6500

Which office should I call if I believe that I have been discriminated against in reference to the sale or rental of housing located in Broward County?
The Human Rights Section, 954-357-7800

Which office should I call if I see a discriminatory ad relating to the sale or rental of housing located in Broward County?
The Human Rights Section, 954-357-7800

I am a Broward County Government employee and I need a workplace accommodation because I have a disability. Who should I call?
ADA / HIPAA Section, 954-357-6500

Which office should I call in reference to handicap / disability parking issues?
If it relates to residential property or a place of public accommodation, call the Human Rights Section, 954-357-7800. If it relates to county property, call the ADA / HIPAA Section, 954-357-6500. 

I have a handicap parking permit/placard and I parked at the Broward County convention center / courthouse / airport / Port Everglades / or other Broward County parking facility or lot. Why wasn’t my parking fee waived?
At Broward County “timed” (not metered) parking locations, ALL vehicles are charged for parking, unless the vehicle displays a properly issued handicapped parking permit/placard AND has specialized equipment, such as ramps, lift, or foot or hand controls for use by the person with a disability, or the vehicle is properly displaying a Florida Toll Exemption Permit.

Which office should I call for handicap parking permits?
The Department of Motor Vehicles, 954-797-8733.

Which office should I call, if I am a Broward County Government employee or Client, and I believe that my medical information has been disclosed to unauthorized sources by a Broward County program or support unit?
The ADA / HIPAA Section, 954-357-6500

Which office should I call in reference to FMLA issues or workplace violence, if I am a Broward County Government employee?
The Labor Relations Section of the Human Resources Division, 954-357-6006.

I am an employee with a company that has a contract with Broward County. My company does not offer health insurance and I am paid less than $12.95/hour OR my company does offer health insurance; however, I am being paid less than $11.46/hour. Which office should I call to file a complaint?
Call the Professional Standards Section, 954-357-6500

I work for an employer in Broward County. My employer owes me $60.00 or more in back wages. Which office should I call to file a complaint?
Call the Professional Standards Section, 954-357-6500

Which office should I call, if I want to file an ethics violation or whistleblower complaint? 
Ethics complaints involving elected and appointed officials should be filed with the Office of the Inspector General (OIG) at 954-357-7873. Whistleblower complaints involving gross fraud, waste or abuse, mismanagement, public danger or violations of law, should be addressed to the OIG. Ethics complaints involving county employees and complaints alleging violations of county policy that do not meet the threshold as a whistleblower should be filed with the Professional Standards Section, 954-357-6500. 

What if I want to remain anonymous?
Regarding internal investigations of violations of county policy or whistleblower cases, while we try to maintain anonymity, the allegations themselves are not exempt from Florida’s public record laws. Furthermore, sometimes because of the nature of the allegations, a person’s identity may be evident. During the course of most investigations, the Complainant’s identity and the actual investigative materials are confidential; however, upon completion and closure, a case is considered a public record. 

What happens when I file a complaint?
It will be evaluated to determine whether the office has jurisdiction to handle the matter. If so, your complaint will be assigned to an investigator. If there is no jurisdiction, in some instances, you will be referred to an appropriate agency (like the OIG). In either case, you will be notified of the action taken and reasons for so doing. 

How long will the investigation take?
Specific types of cases may take priority over others (those involving personnel action—like administrative leave or potential termination, separation based on sexual harassment allegations—tend to be considered highest priority). Additionally, some cases may require substantial evidentiary review and analysis, numerous witness interviews, and/or surveillance. As a Complainant, you will be kept updated as to the progress of your case by the assigned investigator. Once the investigation is complete, you will receive a copy of the report.

Where do I obtain forms for filing a complaint?
You may find them on the website for the Office of intergovernmental Affairs and Professional Standards or you may call our office at 954-357-6500.


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