Help Center
Help Center - Broward County Library

Frequently Asked Questions


Enter a suggestion in our E-Suggestion Box. You can also give feedback at any location with a Tell Us About Your Visit Form available at library locations.


General


Enter a suggestion in our E-Suggestion Box. You can also give feedback at any location with a Tell Us About Your Visit Form available at library locations.

Library Card


You can update your information with your e-mail address online or at a library branch.

Borrowing Materials


After January 1, 2012, a $1 fee will be charged to your library account for any library materials placed on hold and not picked up. Holds are held for 5 working days. Customers may call the library for an extension or a family member may pick up holds on behalf of a customer, provided that they have the library card and can verify the PIN number associated with the card.

eBooks


The method for downloading eBooks depends on the type of eReader you have. Here is the Kindle Quick Start Guide, eBook Quick Start Guide, Video Tutorials, or answer a few questions about your device and My Help can get you started. You may also visit eBook Help for more information.

Computers


You must have a valid Broward County Library card or provide a photo identification to obtain a temporary computer card.

Non-residents of Broward County can enjoy the same Broward County Library computer services that residents do – for only $2, non-refundable.

A dedicated computer is available at the Main Library Reference Desk for users of government information. Contact the Main Library Reference Section for more information.