Help Center
Help Center - Broward County Library

Frequently Asked Questions

Contact the library where you wish to volunteer for details. All volunteers regardless of age are subject to a Florida Department of Law Enforcement background check and must clear this background check before beginning volunteer service. Get started with volunteering.


Enter a suggestion in our E-Suggestion Box. You can also give feedback at any location with a Tell Us About Your Visit Form available at library locations.

Library Card

For new applicants, library cards are free to people living or working in Broward County. There is a $1.50 fee for replacement cards.

Borrowing Materials

After January 1, 2012, a $1 fee will be charged to your library account for any library materials placed on hold and not picked up. Holds are held for 5 working days. Customers may call the library for an extension or a family member may pick up holds on behalf of a customer, provided that they have the library card and can verify the PIN number associated with the card.


The method for downloading eBooks depends on the type of eReader you have. Here is the Kindle Quick Start Guide, eBook Quick Start Guide, Video Tutorials, or visit Getting Started. You may also visit eBook Help for more information.


You must have a valid Broward County Library card or provide a photo identification to obtain a temporary computer card.

Non-residents of Broward County can enjoy the same Broward County Library computer services that residents do – for only $2, non-refundable.

A dedicated computer is available at the Main Library Reference Desk for users of government information. Contact the Main Library Reference Section for more information.