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Service Improvements
Broward County > Library > A to Z > About Us > Service Improvements

Our Best. Nothing Less. Broward County Library intends to be the most rapid service provider, best innovator in service...

Broward County Library is proud to demonstrate a record of continuous improvement and advancement. Our commitment to service excellence says it all: “Our Best. Nothing Less.”
Examples of recent service improvements include:

 2015 

BCLWoW BucksRead Down Your Fines with BCL WoW Bucks
Until August 15, 2015, children and teens ages 0-17 can read down their fines with "BCL WoW Bucks" by reading at the library. Each BCL WoW Buck can be used to pay overdue fines for books. Every 30 minutes of reading earns one BCL WoW Buck, and children can get credit for reading by themselves, reading to/with younger children or by being read to by a parent/caregiver. BCL WoW Bucks cannot be used for overdue fines on audio-visual materials, lost materials or processing fees.

Hoopla Adds eBooks and Comics
Hoopla already provides Broward County Library customers with thousands of free downloadable feature movies, documentary films, TV shows, educational/instructional videos and music. Hoopla recently added eBooks and comics, so anyone can access favorite books and comics for free from the library. Find books from publishers like RosettaBooks and the Chicago Review Press, as well as comic series like Doctor Who, The Cape, Adventure Time and Locke & Key. Use your library PIN (the last four digits of the phone number associated with your library card) to get started.

BCL WoW 2015 Library of the Year Library CardsBroward County Library Wins Three Prestigious Awards Including “Library of the Year”
Broward County Library (BCL) has received three prestigious awards from the Florida Library Association (FLA), including Florida's 2015 Library of the Year. BCL also won the Betty Davis Miller Youth Services Award for Teen Programming for its "Show Us Your Bookface" contest/exhibition and FLA's Libraries Mean Business Award for its "Broward County Libraries Mean Business!" campaign.

In celebration of the Library of the Year award, Broward County Library has issued a special, limited edition library card commemorating the honor. The library card is free to new cardholders and will cost $1.50 to customers who want to replace their existing card with the commemorative design.

hooplaHoopla!
Select from thousands of titles, including top studio releases, bestselling book titles, TV shows and today's hottest music. You’ll soon discover that Hoopla offers the freedom you've been searching for to experience, explore and enjoy what you want, when you want, and where you want. 
 
Use your Broward County Library card to register. Your PIN is the last four digits of your phone number. There are no late fees, as items are automatically returned at the conclusion of the lending period. Also, since there's no limit to the number of customers who can enjoy an item simultaneously, there is never a need to put items on hold.
 

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