Insurance Issues

In Florida, issues related to any form of insurance are addressed by the Florida Department of Financial Services, Office of Insurance Regulation 954-321-2900. Therefore, in situations like those described below, you should contact that agency for assistance.

What can I do if . . .

  • I have an appliance service contract and the service contract provider won’t replace my broken air conditioner or dishwasher?
  • I purchased an extended warranty on my automobile, but the warranty company is refusing to pay for repairs?
  • My health insurance company is refusing to pay the charges I incurred for a doctor’s visit?
  • I am making a pre-need funeral arrangement and want to check on the funeral company?

In all of the above cases, you should contact the Office of Insurance Regulation.

Consumer Resources

Broward County Consumer Protection Code
Consumer Complaint Forms
Consumer Financial Protection Bureau
Federal Motor Carrier Safety Administration
Federal Trade Commission
Florida Department of Business & Professional Regulation (DBPR)
Florida Division of Consumer Services
Florida Office of Insurance Regulation​