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Condominium and Homeowners Associations
Broward County > Environmental Licensing and Building Permitting > Consumers > FAQs > Condominium and Homeowners Associations


Regulated Businesses

What can I do if...

My condo board is doing things I believe are illegal?
You should contact the Florida Department of Business and Professional Regulation’s Office of the Condominium Ombudsman 954-202-3234 for assistance.

I just painted my house, and my homeowners’ association says the color is unacceptable?
First, you should review all your association’s by-laws and rules with respect to the issue. While Florida Statute §720.301- 720.407 governs the conduct of Homeowners’ Associations, they are not administratively regulated by any state agency. Therefore, if you believe the association’s directive is improper, you will need to file a lawsuit against the association seeking a court’s determination as to the legality of the association’s action.

My homeowners’ association held elections and I believe the outcome was manipulated?
Contact the Florida Department of Business and Professional Regulation 850-414-6867 which will, for a fee, arbitrate elections and recalls.

My condo was damaged when the hot water heater upstairs leaked and my association won’t help?
You should review your condominium documents and by-laws. In all likelihood, the reason the association won’t assist you is because no common pipes were involved. In a situation such as this, you will need to rely on yourself (and your personal condo insurance policy) for all costs related to repairs in your unit. You do, however, have the option of filing a lawsuit against your upstairs neighbor for the damages you suffered due to the leaking hot water heater.

I want to review the financial records of my condo association, and the board refuses to let me do so?
You should contact the Florida Department of Business and Professional Regulation’s Office of the Condominium Ombudsman 954-202-3234 for assistance.


Consumer Resources

Broward County Consumer Protection Code
Consumer Complaint Forms
Consumer Financial Protection Bureau
Federal Motor Carrier Safety Administration
Federal Trade Commission
Florida Department of Business & Professional Regulation (DBPR)
Florida DBPR Office of the Condominium Ombudsman
Florida Division of Consumer Services


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