Transportation Complaints
Broward County Transit (BCT)
954-357-8232 or
bctadacomments@broward.org
BCT’s Americans with Disabilities Act (ADA) specialist investigates and resolves complaints alleging accessibility issues on County buses and transit facilities. The ADA specialist also coordinates the ADA public comment process for location and priority of bus stops, sidewalks and intersections that require improvements for proper accessibility, including wheelchairs.
BCT coordinates with the County’s Office of Intergovernmental Affairs and Professional Standards ADA administrator to resolve grievances concerning ADA issues.
Transit related questions or concerns should be directed to:
BCT ADA Specialist
Phone: 954-357-TADA (8232)
email: bctadacomments@broward.org
Broward County Transit
Customer Service Center
954-357-8400
Rider Information
Traffic Engineering Division
954-357-2600
Investigates reports of a traffic signal or intersection timing problem.
Report a problem