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Customer Service


Direct Debit Payment Option

On-Line Bill Payment
Payment Locations

Toilet Credit Program


Not a Broward County Water & Wastewater Services customer?  Click below to see if your utility is participating in the Broward Water Partnership

Hours: 8:30 a.m. - 4:45 p.m.
Main Customer Service Phone No.: 954-831-3250

This number will also provide 24-hour customer account status information. Account information is updated daily.

For Walk-in Customer Service and Bill Payment:

Map of Pompano Beach location: 2555 West Copans Rd. Hours 8:00 a.m. - 5:00 p.m.

2555 West Copans Road
Pompano Beach
Hours: 8:00 a.m. - 5:00 p.m.

Map of Lauderdale Lakes location, 3701 N. State Road 7. Hours 8:00 a.m. - 4:30 p.m.

Sopher Center Building
4000 N. State Road 7
Suite 101

Lauderdale Lakes
Hours: 8:00 a.m. - 4:30 p.m.

Direct Debit Authorization Form

FREE Irrigation Evaluation (PDF) 

In-Home Water Audit  

Customer Survey 

Field Service Survey

Leak Adjustment credit (PDF)

Pool credit request (PDF)

Send E-Mail to Customer Service


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