Water and Wastewater Services

Water and Wastewater Services Wins Outstanding Distribution System Award

Broward County Water and Wastewater Services has been named first place winner of the 2016 Division 6 Outstanding Distribution System award by the Florida Section of the American Water Works Association. More…​

Water shortage warning order

South Florida Water Management District has issued a water shortage order in light of the rainfall deficit that has occurred to date. The purpose of this warning is to urge South Florida families to voluntarily conserve more water. This effort will help your water supply last through the remainder of the dry season which runs until May 31. Here is a link to the South Florida Water Management District water shortage information. Additionally, as a friendly reminder, Broward County maintains a year round two-day a week irrigation restriction. Your days for watering can be found here.

Thank you for your continued efforts to conserver water.  


Free Chlorination

Free Chlorination begins on June 12, 2017 in District 3.
View District 3A & District 3BC Map.
Free chlorination is a common practice for water systems using combined chlorine disinfection in an effort to ensure the integrity of the distribution system. This chlorination period is anticipated to be transparent; however, there may be a slight change in the taste or odor of the tap water.


Fiscal Year 2017 Retail Rate​s

The Board of County Commissioners adopted new rates for Fiscal Year 2017 at the September 27, 2016 Public Hearing. These rates are effective on October 1, 2016. For a complete list of current rates, please view:

Water and Wastewater Services Rates, Fees, and Charges

The Broward County Administrative Code​

 


Protect Yourself

​Protect yourself from scams, fraud and imposters​.


Customer Service​

50 Anniversary jpg 

Main Customer Service Phone: 954.831.3250
FAX: 954.831.0789
Phone Hours: 8:30 am - 4:45 pm

This number also provides 24-hour customer account status information.

Cashier Hours

8:00 am - 5:00 pm (Pompano Beach)8:00 am - 4:30 pm (Lauderdale Lakes)

Auto Debit

Sign up for Automatic Payment from your checking or savings account and your bill will always be paid on time! This convenient option saves you time and money and conserves natural resources.

Please contact Customer Service at 954-831-3250 for additional information.​

Download Direct Debit Authorization Form.


Electronic Billing

Conserve additional resources by choosing to receive electronic bills instead of paper. Send an email to WWS Customer Service at WWS_CUSTOMER_SVC@broward.org and state that you want an electronic bill. Be sure to provide the email address and customer number where you would like your bill to be sent.


Sign Up for Emergencies and Alerts!

As part of our commitment to provide our customers with the highest quality customer service, we are encouraging you to sign up for codeRED. This system allows Broward County Water and Wastewater Services, to contact you by phone or E-mail in the event of emergency situations or critical alerts of the  water and wastewater system served by Broward County.

Sign up at: CodeRED Enrollment ​​​


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