Call Customer Service
Hours: 8:30 a.m. - 4:45 p.m.
Main Customer Service Phone No.: 954-831-3250
This number will also provide 24-hour customer account status information. Account information is updated daily.
Walk-in Customer Service and Bill Payment
Pompano Beach Location
2555 West Copans Road
Hours: 8:00 a.m. - 5:00 p.m.
Lauderdale Lakes Location
Sopher Center Building
4000 N. State Road 7
Hours: 8:00 a.m. - 4:30 p.m.
Additional Authorized Locations (Bill Payments Only)
Email Customer Service
Sign Up for Emergencies and Alerts!
As part of our commitment to provide our customers with the highest quality customer service, we are encouraging you to sign up for codeRED. This system allows Broward County Water and Wastewater Services, to contact you by phone or E-mail in the event of emergency situations or critical alerts of the water and wastewater system served by Broward County. Please sign up by going to: CodeRED enrollment.
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