| Leadership Philosophy |
| Broward County is a diverse organization that is committed to leadership with integrity. As outcome-driven visionaries with a strategic focus, we are dedicated to organizational excellence through: |
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 fostering an environment of trust
collaborative decision making
resilience in the face of challenges, and
cultivating staff through teamwork and active mentoring
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| Operating System Values |
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Customer-Focused
Responsive to Community Needs
Quality-Focused
Fiscally Responsible
Proactive |
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| Individual Behavioral Values |
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Passionate Commitment to Excellence
Taking pride in one’s work and demonstrating professionalism and a strong work ethic dedicated to the delivery of quality public service. We are devoted to doing and being our best, while focusing on continuous improvement.
Provide SUNsational Service® to everyone
Be positive
Engage, participate and be enthusiastic
Follow through and be dependable
Do the "right" and the ethical thing
Exceed expectations; do not accept status quo
Speak highly of the organization
Lead-regardless of your position
Lead by example
Accept responsibility for mistakes and make improvements
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Openness & Respect
Honest, consistent, clear communication that is broadly disseminated to encourage alternative viewpoints and discussion. We demonstrate our high regard for community and staff by making our processes transparent to all.
Be approachable
Be truthful
Use clear language that is understandable to all
Ask for and listen to input
Share work-related information and recommendations throughout the organization
Explain decisions and actions taken based on input received
Never say "It's not my job."
Acknowledge voice and electronic messages within one business day
Arrive on time
Do not interrupt co-workers or customers when they are speaking
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Collaboration
Seeking input and participation while building trust and buy-in from stakeholders. Share information and practice open communication
Work together to solve problems
Actively listen, engage, and contribute
Continuously learn
Honor team decisions
Respond to disagreements in a non-defensive, open manner
Give and accept constructive criticism
Ask for help
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Innovation
Commitment to resourcefulness, creative thinking, and imaginative solutions that result in quality public service.
Think "outside the box" and provide alternative solutions
Share credit for successes
Actively solicit and share ideas
Be willing to adopt new/improved processes
Recognize and celebrate co-workers' ideas and successes
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