Class Code: 04106
CONCESSION ATTENDANT
SUMMARY: Under
general supervision, prepares/sells food and/or snacks and/or rents a variety
of recreation-oriented equipment at an assigned park or facility.
TASKS:
·
Interacts with
public, County staff, or vendors in order to obtain goods/services, assist them
in using Department services, equipment, programs, and/or facilities, collect
fees, answer questions, identify their service needs or locate missing
materials.
·
Processes money
received in order to account for park user fees.
·
Prepares a
variety of food/snacks in order to fill customer
·
Trains less
experienced staff in the use of a variety of concession facility equipment and
work activities in order to ensure that employees use the equipment properly
and complete assignments correctly.
·
Balances cash
drawer in order to ensure money (bills, coins and checks) in drawer matches funds
processed.
·
Cleans
concession facility and/or related equipment in order to ensure that concession
facilities and food preparation equipment meets established health/sanitation
standards/regulations, ensure that rental equipment is clean and safe, and ensure
a safe working environment.
·
Prepares a
variety of contracts in order to regulate and document use of park
facilities/equipment and establish fees to be collected.
·
Maintains
adequate amounts of a variety of supplies, materials and equipment in order to
ensure availability of items needed for efficient operation.
·
Issues rental
equipment in order to generate revenue, provide recreation equipment for
customer use, and control inventory of equipment.
·
Performs related
work as required.
KNOWLEDGE,
ABILITIES AND SKILLS – REQUIRED AT TIME OF HIRE: (Applicants are expected to possess the required
Knowledges, Abilities, and/or Skills listed below prior to being hired for
positions in this job class.)
·
Ability to
perform basic mathematical calculations involving addition, subtraction,
multiplication and/or division.
·
Ability to
count/tabulate coins and bills to determine cash totals and make change.
·
Ability to read
names, account numbers, amounts and related information on a variety of
documents.
·
Ability to
operate a calculator to tabulate check totals, credit card transactions, gate
head counts, etc.
- Ability to serve the public and fellow employees
with honesty and integrity in full accord with the letter and spirit of
- Ability to establish and maintain effective
working relationships with the general public, co-workers, elected and
appointed officials and members of diverse cultural and linguistic
backgrounds, regardless of race, color, religion, age, gender, ethnicity,
disability, sexual orientation, marital status or political affiliation.
KNOWLEDGE,
ABILITIES AND SKILLS – NOT REQUIRED AT TIME OF HIRE BUT EXPECTED TO BE
DEVELOPED ON THE JOB: (The
following Knowledges, Abilities, and/or Skills listed below, although
considered to be necessary in order to perform the work of this job class, are
not required at time of hire.)
·
Knowledge of
established customer service policies, procedures, and techniques.
·
Knowledge of the
chain of command in the assigned Department.
·
Knowledge of
Department polices and procedures for handling cash, checks, and credit card
transactions.
·
Ability to
learn/perform a variety of work activities in assigned Department.
·
Ability to read
and understand data/information from a variety of computer spreadsheets,
printouts, or related documents.
·
Ability to
understand, follow, and explain a variety of Department policies and
procedures.
·
Ability to
identify errors in account numbers, dates, amounts or related information.
DESIRABLE
TRAINING AND EXPERIENCE: Graduation from high school; one (1) year of concession or related work;
or any equivalent combination of training and experience.
GENERAL
INFORMATION:
Bargaining
Unit: Blue
Collar
FLSA
Status: Non-Exempt
Code
of Ethics Certification: No
Class
Spec. Estab./Revised: E
08/1983 R 06/2004