Class Code: 06367
COMMUNITY RELATIONS COORDINATOR
NATURE OF
WORK
This is administrative and professional
community liaison work in planning, developing and implementing projects and
programs designed to promote understanding and cooperation among the racially
and culturally diverse groups within Broward County, to alleviate inequalities,
prejudices, intolerance and other sources of intergroup tensions and to
increase multi-ethnic community awareness of County services.
Work involves developing plans to enhance
multi-ethnic access to information on services offered by the County,
developing and implementing community relations training workshops, developing
multi-ethnic videos and public service announcements. Work also involves acting
as a liaison to the County's multi-ethnic community for purposes of
disseminating information. Employees in this class are expected to coordinate
and manage assigned projects and programs with considerable independence,
although all major decisions are referred to an administrative superior for
advice and direction. Supervision is received through conferences with an
administrative superior and by adherence to established policies and
procedures.
Work is reviewed through conferences,
reports, programs and project achievements.
ILLUSTRATIVE
TASKS
Provides professional
level staff assistance to an administrative superior in developing and
coordinating community relations programs and projects.
Develops, coordinates and implements a
county-wide community relations program.
Develops and implements community relations
training modules, seminars, workshops and conferences to educate citizens
regarding various ethnic and religious groups.
Develops and distributes brochures
pamphlets, flyers and public service announcements to the community to increase
awareness of County programs and services; writes and updates the Community
Relations Directory.
Develops marketing plans and coordinates
public relations and promotional programs/projects.
Conducts special studies in police/community
relations and advises administrative superiors of activities that impact the
County.
Promotes and participates in activities
recognizing the cultural heritage of
Develops program procedures and schedules;
prepares project reports and related data.
Recruits, trains and coordinates volunteers
to disseminate information to
Serves as a liaison with
multi-ethnic groups in the County.
Performs related work as
required.
KNOWLEDGE,
ABILITIES AND SKILLS
Considerable knowledge of
the principles and practices of community relations program planning and
administration.
Considerable knowledge of
ethnic, cultural and religious programs and county-wide activities.
Considerable knowledge of
research techniques and sources of available published information useful in
the development of training programs, workshops and seminars.
Knowledge of the
principles of supervision, management, organization and administration.
Knowledge of the
principles and practices of marketing, communications, and public relations.
Ability to plan, develop and implement
community relations training modules and programs.
Ability to conduct research and special
studies, prepare and maintain reports and disseminate information.
Ability to develop
community interest and participation in activities through an active community
relations program.
Ability to recruit, train and supervise
community relations volunteers.
Ability to communicate
effectively, both orally and in writing.
Ability to plan, coordinate and facilitate
strategic advertising in local media outlets, to include newspapers, radio
and/or television
Ability to plan, coordinate and implement
special projects and/or events.
Ability to serve the
public and fellow employees with honesty and integrity in full accord with the
letter and spirit of
Ability to establish and
maintain effective working relationships with the general public, co-workers,
elected and appointed officials and members of diverse cultural and linguistic
backgrounds, regardless of race, color, religion, age, gender, ethnicity,
disability, sexual orientation, marital status or political affiliation.
REQUIRED
EXPERIENCE AND TRAINING
Graduation from an accredited four-year
college or university with major course work in behavioral or social sciences,
public or business administration, or related field; four (4) years experience
in planning, coordinating and implementing community relations programs,
including two (2) years experience in training diverse populations; or any
equivalent combination of training and experience.
GENERAL
INFORMATION
Bargaining Unit: Unrepresented
FLSA Status: Exempt
Code of Ethics
Certification: No
Work Locations: Office of Equal Opportunity
Class Spec. Estab./Revised: E5/94 R
11/04