Class Code: 06331
SOCIAL WORKER I
NATURE OF WORK
Under close
supervision, provides general case management and/or resource referral work in
an assigned human services program with a general population.
ILLUSTRATIVE TASKS
(Tasks may vary
slightly based on area of assignment)
Composes or prepares correspondence, case
notes, narrative and program reports, and related documents using
computer-based applications.
Conducts assessments and determines
eligibility for applicant eligibility for various services or benefits.
Conducts home and community visits related to
client or consumer needs as required for the area of assignment.
Jointly develops care plans with clients and
follows up to ensure that clients are complying.
Offers information, referral, and linkage to
appropriate internal and external service and treatment providers.
Provides crisis prevention, intervention, and
brief counseling as needed.
Performs related work as required.
KNOWLEDGE, ABILITIES AND SKILLS
(May vary slightly based on area of
assignment)
Some knowledge of
best practices in order to conduct comprehensive, client-centered social work
activities in accordance with best practices.
Some knowledge of
community resources.
Some knowledge of
State and Federal guidelines, regulations, and laws impacting human and social
service programs.
Some knowledge of
general interviewing practices and/or techniques, i.e., motivational
interviewing.
Some knowledge of
general policies, procedures, and techniques for interacting with disruptive
individuals.
Some knowledge of
public health laws, JCAHO standards, federal confidentiality laws (42CFR,
45CFR), and state regulations (65D-30.
Some knowledge of
social work and counseling practices and techniques, including crisis
intervention.
Some knowledge of
social work case management principles, policies, and procedures.
Some knowledge of
the requirements of regulatory and accreditation bodies as they pertain to
performance and maintenance of related documentation.
Ability to analyze problems and identify
possible solutions.
Ability to compose case notes, letters,
memos, and related documents covering a variety of work related topics.
Ability to evaluate
client’s functioning and life skills to identify high priority areas.
Ability to
interview clients to obtain a variety of information.
Ability to learn
customer service policies, procedures, and techniques for the area of
assignment.
Ability to operate a personal computer using
a variety of software or applications.
Ability to perform
activities, maintain related documentation, and participate in team meetings in
accordance with regulatory and accreditation bodies.
Ability to
understand and conduct comprehensive, client-centered social work activities in
accordance with best practices.
Ability to
understand, follow, and explain County policies and procedures and as required
for the area of assignment.
Ability to utilize
a variety of counseling techniques in working with clients.
Ability to work effectively in high stress
situations.
Ability to serve the public and fellow
employees with honesty and integrity in full accord with the letter and spirit
of
Ability to establish and maintain effective
working relationships with the general public, co-workers, elected and
appointed officials and members of diverse cultural and linguistic backgrounds,
regardless of race, color, religion, age, gender, ethnicity, disability, sexual
orientation, marital status or political affiliation.
REQUIRED TRAINING AND EXPERIENCE
Bachelor’s degree from
an accredited college or university in social work, psychology, or other field
closely related to the area of assignment; six (6) months of experience in
social casework; or any equivalent combination of relevant training and
experience.
Depending upon area of
assignment, may be required to have a valid
GENERAL INFORMATION
Bargaining
Unit: To 10/00 – Unrepresented
10/00
– GSA Professional Unit
FLSA
Status: Non-exempt
Code
of Ethics Certification: No
Class
Spec.: Estab./Revised: E10/76;
R01/91; R07/04; R06/05