Class Code: 06332
SOCIAL WORKER II
NATURE OF WORK
Under general
supervision, provides advanced social case management and/or resource referral
work in an assigned human services program with special needs populations. May
function as a team leader.
DISTINGUISHING
CHARACTERISTICS
This class is
distinguished from Social Worker I position by the need for minimal
supervision, the knowledge of counseling practices and principles, and the
ability to provide assistance to subordinate co-workers.
ILLUSTRATIVE TASKS
(Tasks may vary
slightly based on area of assignment.)
Advocates on behalf of clients or consumers
and families for services, basic needs, and other related issues.
Assists Social Worker Is in case conferences
and staffings. May serve as team leader.
Composes or prepares correspondence, case
notes, narrative and technical reports, notifications, and related documents
using computer-based applications.
Conducts activities and monitors the
environment of care in a manner to maximize client or consumer and staff
safety.
Conducts home and community visits related to
consumer or client needs as required for area of assignment.
Counsels clients or consumers, individually
or in groups, and/or their families, to facilitate achieving service plan goals,
developing life skills, and/or mitigating inappropriate behavior.
Facilitates case consultation for specialized
consumer or client situations.
Performs needs and comprehensive assessments.
Develops or updates care plans, service plans, and/or treatment plans with
clients or consumers to address their needs and to facilitate referral to
appropriate treatment or service providers or facilities. Engages clients and families in the
development of service implementation plans.
Provides crisis prevention, intervention, and
supportive counseling as needed.
Provides follow-up and monitors service
delivery and care environments.
Performs related work as required.
KNOWLEDGE, ABILITIES AND SKILLS
Knowledge of best
practices in order to conduct comprehensive, client-centered social work
activities in accordance with best practices.
Knowledge of
community resources and procedures for referring clients to appropriate
resources.
Knowledge of
general interviewing practices and/or techniques, i.e., motivational
interviewing.
Knowledge of
general policies, procedures, and techniques for interacting with disruptive
individuals.
Knowledge of public
health laws, JCAHO standards, federal confidentiality laws (42CFR, 45CFR), and
state regulations (65D-30).
Knowledge of social
work and counseling practices and techniques, including crisis intervention.
Knowledge of social
work case management principles, policies, and procedures.
Knowledge of the
requirements of regulatory and accreditation bodies as they pertain to
performance and maintenance of related documentation.
Some knowledge of
State, and Federal guidelines, regulations, and laws impacting social service
programs.
Ability to analyze problems and identify
possible solutions.
Ability to compose case notes, letters,
memos, and related documents covering a variety of work related topics and to
prepare complex narrative and/or technical reports.
Ability to evaluate
clients’ functioning and life skills to identify high priority areas.
Ability to interview clients to obtain a
variety of information.
Ability to learn
customer service policies, procedures, and techniques as appropriate to the
area of assignment.
Ability to operate a personal computer using
a variety of computer-based applications.
Ability to perform
activities, maintain related documentation, and participate in team meetings in
accordance with regulatory and accreditation bodies.
Ability to
understand and conduct comprehensive, client-centered social work activities in
accordance with best practices.
Ability to
understand, explain, and follow County policies and procedures and as required
for the area of assignment.
Ability to utilize a variety of counseling
techniques in working with clients.
Ability to work effectively in high stress situations.
Ability to serve the public and fellow
employees with honesty and integrity in full accord with the letter and spirit
of
Ability to establish and maintain effective
working relationships with the general public,
clients, co‑workers, elected and appointed officials and members
of diverse cultural and linguistic backgrounds regardless of race, color, religion,
age, gender, ethnicity, disability, sexual orientation, marital status or political
affiliation.
REQUIRED TRAINING AND EXPERIENCE
Bachelor’s degree from
an accredited college or university in social work, psychology, gerontology,
psychology, or other field closely related to the area of assignment; two (2)
years of experience in social case work, counseling, eligibility determination,
social service or community resource referral, or closely related work; or any
equivalent combination of relevant training and experience.
Depending upon area of
assignment, may be required to have a valid Florida driver’s license and be
able to drive and the ability to obtain and maintain authorization to drive on
County business at the time of appointment.
GENERAL INFORMATION
Bargaining Unit: To
10/2000, unrepresented.
10/2000, GSA (Professional Unit)
FLSA Status: Exempt
Code of Ethics
Certification: No
Class Spec: Estab/Revised: E10/76;
R01/91; R10/04; R06/05