Class Code: 06398
CHILD CARE QUALITY TECHNICIAN
NATURE OF WORK
This is specialized
child care regulatory and quality of care rating work.
Work involves site
visits to child care facilities and/or family child care homes and programs to
conduct ratings of quality of service or care using the appropriate rating
instrument. Responsible for achieving and maintaining rating reliability on the
Early Childhood Environment Rating Scale-Revised (ECERS-R), Infant/Toddler
Environment Rating Scale (ITERS), and Family Day Care Rating Scale (FDCRS).
Accountable for timely submission of documentation for completed quality
assessments.
Responsibilities
also include on-going collaboration with the technical assistance agency,
ensuring successful application of the Quality Rating System.
May also conduct
site visits to monitor compliance with the County Child Care Facility and
Family Child Care Home Ordinances and prepare monitoring reports.
Responsibilities also include investigating complaints, providing technical
assistance and in-service training for facility or home care providers, and
providing advice to the community regarding best practices in early child
development and care.
Work is performed
with considerable initiative and judgment. Employees in this class assist in
training and development.
Work is reviewed by
a professional superior through conferences, reports, and observation of work
results.
ILLUSTRATIVE
TASKS
Achieves and
maintains appropriate level of inter-rater reliability on the ECERS-R, ITERS,
and/or FDCRS.
Assists in preparing
reports of violations in preparation for hearings involving child care
arrangements persistently in violation of the Child Care Ordinances.
Attends system
coordination team meetings and regular meetings with the technical assistant
agency and others as needed.
Communicates with
technical assistance agency regarding assessment results and scores.
Completes and
applies training on the ECERS-R, ITERS, and/or FDCRS, including reliability
training and data collection procedures for the Rated Licensing System.
Completes reports
and documentation of scores for rating scales according to established
guidelines, using computer-based applications.
Submits completed documentation of assessments and summary reports in a timely
manner.
Coordinates and
facilitates training with State or County early child care resource persons,
e.g., with regard to related support services, etc. Participates in the
development and conduct of seminars, consultations, speaking engagements and
other special events/projects as requested.
Investigates and
reports complaints or allegations regarding licensed and/or unlicensed child
care facilities and/or family child care homes through field visits. Confers
with child care facility or home owners, directors, and/or staff to make
compliance recommendations for quality improvements.
Maintains knowledge
of trends and developments in the field by attending workshops and seminars on
early childhood development and education, etc.
Makes site visits to
child care facilities and/or family child care homes to monitor for compliance
with established Child Care Facility and/or Family Child Care Ordinances,
standards of education and training, health, safety, sanitation, and
nutritional requirements. Prepares inspection reports using a laptop computer.
Makes site visits to
conduct quality of service assessments in child care facilities or family child
care homes, following the appropriate guidelines for assessment procedures.
Participates in the
hearing process for child care facilities and/or family child care homes as
requested.
Prepares
investigation reports based on findings. Confers with professional superiors on
cases as needed.
Prepares program,
technical, and narrative reports, including evaluation reports, using
computer-based applications.
Provides technical
assistance to child care agencies and/or providers regarding program
improvements as needed.
Schedules and
conducts exit interview with teachers, directors, and/or providers.
Performs related
work as required.
KNOWLEDGE,
ABILITIES AND SKILLS
Knowledge of
community resources related to the needs of young children.
Knowledge of the
principles, practices and techniques of early childhood development.
Knowledge of the
provisions of the Florida State Statutes and County Child Care Ordinances
regarding child care facilities and family child care homes.
Knowledge of child
development and child care classroom best practices.
Ability to arrange
and manage time independently and flexibility to manage conflicts that may
arise.
Ability to assist
owners, directors, and/or providers in meeting State and local Child Care
regulations and in meeting the standards of a quality of care rating system.
Ability to
communicate clearly and concisely, both orally and in writing.
Ability to complete
rating assessments and required documentation in a timely manner using
computer-based applications.
Ability to conduct
investigations of complaints and/or allegations regarding licensed child care
facilities or family child care homes utilizing courtesy and judgment to obtain
information through interviews.
Ability to learn and
apply knowledge of ECERS-R (Early Childhood Environment Rating Scale-Revised),
ITERS (Infant/Toddler Environment rating Scale), and/or FDCRS (Family Day Care
Rating Scale).
Ability to maintain
objectivity during the assessment or monitoring process.
Ability to make site
visits and to conduct quality of care rating assessments based on training,
using observation, interviews, and other evaluation techniques.
Ability to prepare
and maintain records and to assist in preparing comprehensive reports using
basic computer word processing and other applications.
Ability to serve the
public and fellow employees with honesty and integrity in full accord with the
letter and spirit of
Ability to establish
and maintain effective working relationships with the general public,
co-workers, elected and appointed officials and members of diverse cultural and
linguistic backgrounds regardless of race, color, religion, age, gender, ethnicity,
disability, sexual orientation, marital status, or political affiliation.
Skill in applying
reliability training and data collection procedures for the Rated Licensing
System.
Skill in conducting
quality of care assessments using the appropriate rating instruments: ECERS-R (Early Childhood Environment Rating
Scale-Revised), ITERS (Infant/Toddler Environment Rating Scale), and/or FDCRS
(Family Day Care Rating Scale).
REQUIRED
EXPERIENCE AND TRAINING
Bachelor’s degree
from an accredited college or university with major course work in an area
directly related to the assignment such as early childhood development, child
psychology, etc.; three (3) years of experience in working with young children
in a preschool or child care setting or in investigating the welfare of young
children which includes six (6) months of experience in child care curriculum
development or child care planning, or any equivalent combination of relevant
training and experience.
NECESSARY SPECIAL
REQUIREMENT
This is field work.
Must possess a valid
Will be required to
have training on the ECERS-R (Early Childhood Environment Rating
Scale-Revised), ITERS (Infant/Toddler Environment Rating Scale), and/or FDCRS
(Family Day Care Rating Scale) and on reliability training and data collection
procedures for the Rated Licensing System.
GENERAL
INFORMATION
Bargaining Unit: GSA
Professional
FLSA Status: Non-exempt
Code of Ethics
Certification: No
Class Spec.: Estab./Revised: E10/04