Class Code: 0439
SENIOR DATA CONTROL OPERATOR
SUMMARY: Under limited supervision, performs a variety of data entry related work in an assigned agency, with possible lead worker responsibility.
DISTINGUISHING CHARACTERISTICS: This classification is distinguished from a Data Control Operator by the ability to work independently with limited supervision and by the greater experience requirements.
TASKS:
· Interacts with public, vendors, and/or County staff in order to assist them in using Department services, equipment, programs, and/or facilities, answer questions, identify their service needs or locate missing materials.
· Troubleshoots data entry/database operation issues in order to identify problems and possible causes, facilitate resolution of problems and maximize effectiveness/efficiency of the data entry process.
· Retrieves information/summary reports from a variety of databases in order to facilitate data/trend analysis, and/or provide data/information to staff, County officials, and/or the public.
· Proofreads printouts, summary reports, or on screen data in order to identify data entry errors.
· Assigns/reviews work of subordinate employees in order to facilitate efficient, effective operation of the unit.
· Instructs other employees in equipment use, data entry policies/procedures, and/or general office operating policies/procedures in order to facilitate efficient/effective office operation, ensure equipment is operated properly, and/or ensure data is entered/processed correctly.
· Updates/maintains a variety of databases in order to facilitate information recording, storage, and retrieval and/or to track purchasing activity/volume of work.
· Performs related work as required.
KNOWLEDGE, ABILITIES AND SKILLS – REQUIRED AT TIME OF HIRE: (Applicants are expected to possess the required Knowledges, Abilities, and/or Skills listed below prior to being hired for positions in this job class.)
· Knowledge of abbreviations/codes to be used in a variety of databases.
· Knowledge of procedures for operating various office equipment, including personal computers.
· Ability to work with minimal supervision.
· Ability to identify errors in account numbers, dates, amounts or related information.
· Ability to read names, account numbers, amounts and related information on a variety of documents.
· Ability to read and understand data/information from a variety of computer printouts or related documents.
· Ability to learn/perform a variety of work activities in assigned agency.
· Ability to explain/demonstrate procedures for performing a variety of work activities.
· Ability to enter data into a variety of database applications.
· Ability to keyboard.
· Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, age, gender, ethnicity, disability, sexual orientation, marital status or political affiliation.
· Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County=s Ethics and Conflict of Interest policies.
· Skill in entering data into computer with less than 5% error rate.
KNOWLEDGE, ABILITIES AND SKILLS – NOT REQUIRED AT TIME OF HIRE BUT EXPECTED TO BE DEVELOPED ON THE JOB: (The following Knowledges, Abilities, and/or Skills listed below, although considered to be necessary in order to perform the work of this job title, are not required at time of hire.)
· Knowledge of abbreviations/codes to be used in a variety of databases.
· Ability to use a variety of database applications to compile summary statistics/reports.
DESIRABLE TRAINING AND EXPERIENCE: Graduation from high school; four (4) years of data entry, maintenance, and control, or closely related work; or any equivalent combination of training and experience.
GENERAL INFORMATION:
Bargaining Unit: White Collar
FLSA Status: Non-Exempt
Class Spec: Established: 06/2004