Class Code: 04026
LIBRARY
SPECIALIST I
SUMMARY: Under
general supervision, performs a variety of technical and/or supervisory library
work.
TASKS:
·
Interacts with
patrons in order to assist them in using library services/equipment, programs,
and facilities, collect/cancel fines or fees as appropriate, answer questions,
identify their service needs or locate materials.
·
Oversees the
work of subordinate employees and/or other workers in order to ensure that work
assignments are completed correctly, safely, and in a timely manner.
·
Monitors patron
behavior in order to ensure a safe environment for library usage.
·
Processes
requests for library materials/information received by phone, fax, email, or in
person in order to provide patrons with requested materials/information.
·
Trains staff in
the use of a variety of databases, activities, policies/ procedures, and office
equipment in order to ensure that employees complete assignments correctly and
use the equipment properly.
·
Checks a variety
of library materials in and out, or renews them in order to track location and
usage of library materials.
·
Resolves
day-to-day operating problems/issues in order to maximize the
efficiency/effectiveness of office operation and/or service provided.
·
Staffs the
reference desk or other service points of contact in order to assist patrons in
obtaining needed information/completing research and back up other staff.
·
Evaluates
employee performance in order to identify training needs, determine performance
strengths and weaknesses, set goals, and to ensure the job is being done
correctly.
·
Coordinates
volunteer/community service worker activities in order to supplement staff
workload, introduce volunteers to library functions/work environment, and
recruit new staff.
·
Follows-up a
variety of special assignments, projects, and related matters in order to
ensure assignments and projects are completed in a timely manner and/or by
established deadline.
·
Tracks library
usage and circulation in order to determine staffing needs, numbers, types and
categories of library materials, etc. needed.
·
Processes
requests for library materials/information received by phone, fax, email, or in
person in order to provide patrons with requested materials/information.
·
Schedules staff
for work in order to ensure efficient, effective office operations and/or
provide essential coverage.
·
Prepares a
variety of correspondence, notifications, forms, and related documents in order
to communicate information to staff and/or the public.
·
Performs related
work as required.
KNOWLEDGE, ABILITIES AND SKILLS – REQUIRED AT TIME OF
HIRE:
(Applicants are expected possess the required Knowledges, Abilities, and/or
Skills listed below prior to being hired for positions in this job title.)
·
Knowledge of procedures for operating various office equipment, including personal computers.
·
Ability to operate a personal computer.
·
Ability to multi-task.
·
Ability to perform basic mathematical calculations
involving addition, subtraction, multiplication and/or division.
·
Ability to bend, stoop, twist, and reach to shelve
a variety of library materials.
·
Ability to sort/file materials alphabetically,
chronologically, and numerically.
- Ability to serve the public and fellow employees
with honesty and integrity in full accord with the letter and spirit of
- Ability to establish and maintain effective
working relationships with the general public, co-workers, elected and
appointed officials and members of diverse cultural and linguistic
backgrounds, regardless of race, color, religion, age, gender, ethnicity,
disability, sexual orientation, marital status or political affiliation.
KNOWLEDGE,
ABILITIES AND SKILLS – NOT REQUIRED AT TIME OF HIRE BUT EXPECTED TO BE DEVELOPED
ON THE JOB: (The Knowledges, Abilities,
and/or Skills listed below, although considered to be necessary in order to
perform the work of this job title, are not required at time of hire.)
·
Knowledge of general library operating policies and
procedures.
·
Knowledge of established customer service policies,
procedures, and techniques.
·
Knowledge of general policies, procedures, and
techniques for interacting with disruptive individuals.
·
Knowledge of general supervisory principles and
practices.
·
Knowledge of types and locations of various
materials and services within the assigned library facility.
·
Knowledge of employee training procedures and
techniques.
·
Knowledge of
·
Knowledge of emergency response/emergency preparedness
policies and procedures.
·
Knowledge of basic reference resources, including
hard copy and Internet.
·
Knowledge of policies and procedures for new patron
registration/issuing library cards.
·
Knowledge of safety procedures for lifting and
carrying.
·
Ability to understand, follow, and explain a
variety of library policies and procedures.
·
Ability to learn/perform a variety of work
activities with the assigned Department/Division.
·
Ability to explain/demonstrate procedures for
performing a variety of work activities.
·
Ability to understand, follow, and explain a
variety of library policies and procedures.
·
Ability to operate a personal computer to prepare a
variety of correspondence, notices, schedules, and related materials using a
variety of office and library related software/applications.
DESIRABLE TRAINING AND EXPERIENCE: Graduation from
high school; two (2) years full time para-professional library, or closely related work, or a
Bachelor’s degree in Library Science or closely related area; or any equivalent combination of training and
experience.
GENERAL
INFORMATION:
Bargaining Unit: White Collar
FLSA Status: Non-Exempt
Code of Ethics
Certification: No
Class Spec. Estab/Revised: E 05/1994 R 06/2004