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Water and Wastewater Services

Broward CountyWater and Wastewater Services
Water and Wastewater Services

Proposed FY20 Water and Sewer Rates

On September 24th, 2019, the Broward County Commission will hold a public hearing starting at 5:01pm to discuss proposed changes to water and sewer rates. The FY20 proposed water and sewer rates can be viewed here.


 

Free Chlorination

Free Chlorination begins August 28, 2019 to September 18, 2019 in District 1 Water Service Area.
Free Chlorination is a common practice for water systems using combined chlorine disinfection in an effort to ensure the integritiy of the
distribution system. This chlorination period is anticipated to be transparent; however, there may be a slight change in the taste or odor of the tap water.


New Payment Option - Amscot.

Bring your services bill or bill stub with you to any Amscot location. Amscot will charge a non-refundable $2.00 fee for each transaction. This fee is remitted entirely to Amscot - Not Broward County. Cash payments only. The payments post the next business day. 


Fiscal Year 2019 Retail Rates

The Board of County Commissioners adopted new rates for Fiscal Year 2019. These rates are effective on October 1, 2018.
For a complete list of current rates, please view: 
Water and Wastewater Services Rates, and Charges
The Broward County Administrative Code   

Customer Service

Main Customer Service Phone: 954-831-3250
FAX: 954-831-0789
Phone Hours: 8:30AM - 4:45PM
 

This number also provides 24-hour customer account status information. 


Cashier Hours

8:00AM - 5:00PM (Pompano Beach) 8:00 am - 5:00 pm (Lauderdale Lakes)

Start Service

Are you a new owner or tenant looking to establish a utility account with Broward County Water & Wastewater Services?
Please review our New Service Requirements.

Auto Debit

Sign up for Automatic Payment from your checking or savings account and your bill will always be paid on time! This convenient option saves you time and money and conserves natural resources.

 

Please contact Customer Service at 954-831-3250 for additional information.


 

Electronic Billing

Conserve additional resources by choosing to receive electronic bills instead of paper. Send an email to WWS Customer Service at water@broward.org and state that you want an electronic bill. Be sure to provide your customer number and email address where you would like your bill to be sent.


 

Protect Yourself

 Protect yourself from scams, fraud and imposters .

Sign Up for Emergencies and Alerts!
As part of our commitment to provide our customers with the highest quality customer service, we are encouraging you to sign up for codeRED. This system allows Broward County Water and Wastewater Services, to contact you by phone or E-mail in the event of emergency situations or critical alerts of the  water and wastewater system served by Broward County.
 

Sign up at: CodeRED Enrollment