Free Chlorination begins on January 16, 2018 at District 3.
Free chlorination is a common practice for water systems using combined chlorine disinfection in an effort to ensure the integrity of the distribution system. This chlorination period is anticipated to be transparent; however, there may be a slight change in the taste or odor of the tap water.
Fiscal Year 2018 Retail Rates
The Board of County Commissioners adopted new rates for Fiscal Year 2018 at the September 26, 2017 Public Hearing. These rates are effective on October 1, 2017.
For a complete list of current rates, please view:
Water and Wastewater Services Rates, and Charges
The Broward County Administrative Code
Protect yourself from scams, fraud and imposters.
Main Customer Service Phone: 954.831.3250
Phone Hours: 8:30 am - 4:45 pm
This number also provides 24-hour customer account status information.
8:00 am - 5:00 pm (Pompano Beach)
8:00 am - 4:30 pm (Lauderdale Lakes)
Sign up for Automatic Payment from your checking or savings account and your bill will always be paid on time! This convenient option saves you time and money and conserves natural resources.
Please contact Customer Service at 954-831-3250 for additional information.
Download Direct Debit Authorization Form.
Conserve additional resources by choosing to receive electronic bills instead of paper. Send an email to WWS Customer Service at WWS_CUSTOMER_SVC@broward.org and state that you want an electronic bill. Be sure to provide the email address and customer number where you would like your bill to be sent.
Sign Up for Emergencies and Alerts!
As part of our commitment to provide our customers with the highest quality customer service, we are encouraging you to sign up for codeRED. This system allows Broward County Water and Wastewater Services, to contact you by phone or E-mail in the event of emergency situations or critical alerts of the water and wastewater system served by Broward County.
Sign up at: CodeRED Enrollment
Required Plug-ins: Adobe® Reader®